Radisson Hotel Casa Grande

Apr 9th, 2024

Had a fun time in the bar!
Apr 4th, 2024

Accidentally booked the wrong date and they got it worked out for me. Breakfast "buffet" isn't worth it. It's everything you'd get from a free continental breakfast from other hotels, but this one costs $13. Pool looked dirty, as did the hottub. Bartender was excellent, friendly and offered good suggestions for a late bite to eat and local brewed beer.
Mar 31st, 2024

Horrendous! Remodel fail if it was remodeled. At first glance, it is ok but every detail is a mess. We got in The elevator with trash on the floors, paint splattered on floors, missing wall pieces, and torn up door. The room we stayed in had warped floors, cracked and stained walls, mold in the bathroom, paint on the wrong surdaces, behind the toilet wasnt even painted, broken bathroom mirror hanging. So so gross! The store is pictured. There was no restaurant for people to order dinner from when they arrived. It turned into a karaoke lounge and bar for over 21 yrs old with senior locals coming in for Friday fun. What a disaster! We had two nights booked. We stayed the night and left. The train tracks run all night also.
Mar 18th, 2024

Such a horrible experience. We arrived and the systems were down so the front desk agent said she needed to make a copy of our credit card which we didnt feel comfortable with. She called a coworker to see if there was anything they could do and while she had the coworker on speaker phone they talked about how terrible their manager is and how she refuses to help them on her days off. She proceeded to check us in to our hotel room with her coworker on the phone still talking poorly of their manager. Seemed like she they talked more about their manager than a potential solution to the issue. We allowed her to take a copy of the credit card so we could just get checked in as she said that was our only option. During the booking process I requested an upper floor, she put us on the first floor and said they cant move us and again offered no solution. We got to the room the shower was visibly dirty, the toilet paper was ripped and used by the previous guest, and there was a roach in the room. Multiple lightbulbs were burnt out, the door didnt seal completely, there was a spill on the floor right as you enter the room. We cancelled our second night and went elsewhere.
Mar 16th, 2024