Chamber of Commerce

      Orthodontics Inc. - Flagstaff

      ( 113 Reviews )

      Orthodontics Inc. - Flagstaff
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (113 reviews)
      94
      3
      1
      2
      13
      Read Our 113 Reviews

      Chamber Rating

      Verified Member
      4.4 - (113 reviews)
      94
      3
      1
      2
      13
      › ‹
      • no name

        They dont seem to answer their phones anymore. I know they have been struggling to keep a doctor onboard, and just take care of their current patients. Feeling just left in the dark half way through a 5 year treatment plan. Cant get ahold of them.
        Jan 29th, 2024

      • Amanda Pegnam

        My son is a student at NAU and went here to get his retainer adjusted (we are from Tucson). The staff was so friendly, and they adjusted it at no charge. He will definitely be back!
        Jan 16th, 2023

      • Mary Dzohara

        Terrible communication. Nobody answers the phone or calls you back. Want to reschedule? Forget about that, you may as well lose your appointment.
        Jan 9th, 2023

      • audrey

        I know I previously made a 5-star review initially but this is my update. The only reason I came was for the best dental assistant Briley, who has since left this place (for good reason). The overturn of staff, including the doctor, makes it hard because they dont know your case and dont know how to work on teeth at all. My husbands initial braces treatment was 2 years and he STILL has them on because of the constant change of doctors and constant tx plan changes. Not to mention the front staff never know whats going on. Ill reschedule appts and show up on my rescheduled date/time, but my appt was never rescheduled. Dont come here for your ortho care. Not worth it.
        Dec 27th, 2022

      • Nicole Pilkington

        They are always over booked and the manager is very dismissive. I always wait at least 45 minutes past my appointment time, with zero communication from office staff.
        Dec 18th, 2022

      Read Our 113 Reviews

      About
      Orthodontics Inc. - Flagstaff

      Orthodontics Inc. is the leading orthodontist in Flagstaff, AZ, and the surrounding area. We proudly offer pediatric orthodontist services, braces, and Invisalign in Flagstaff, AZ! Contact us for all your sleep apnea treatment needs. We have comprehensive facial growth and development knowledge and expertise to align teeth and improve jaw relationships. We are highly skilled and experienced in using all braces and appliances to achieve the most attractive and stable care outcome. Whether you require minor tooth movement, interceptive care, or more comprehensive orthodontic treatment, we will help you attain your most beautiful and aligned smile. Contact Orthodontics Inc. to schedule our orthodontist services in Flagstaff today!

      Contact Info

      Questions & Answers

      Q What is the phone number for Orthodontics Inc. - Flagstaff?

      A The phone number for Orthodontics Inc. - Flagstaff is: (928) 774-0881.

      Q Where is Orthodontics Inc. - Flagstaff located?

      A Orthodontics Inc. - Flagstaff is located at 713 North Beaver Street, Flagstaff, AZ 86001

      Q What is the internet address for Orthodontics Inc. - Flagstaff?

      A The website (URL) for Orthodontics Inc. - Flagstaff is: https://www.orthoinc.com/

      Q What days are Orthodontics Inc. - Flagstaff open?

      A Orthodontics Inc. - Flagstaff is open:
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: N/A
      Sunday: N/A
      Monday: 8:00 AM - 5:00 PM

      Q How is Orthodontics Inc. - Flagstaff rated?

      A Orthodontics Inc. - Flagstaff has a 4.4 Star Rating from 113 reviewers.

      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      8:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Orthodontics Inc. - Flagstaff

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      94
      3
      1
      2
      13
      Write a Review

      no name on Google

      image They dont seem to answer their phones anymore. I know they have been struggling to keep a doctor onboard, and just take care of their current patients. Feeling just left in the dark half way through a 5 year treatment plan. Cant get ahold of them.

      Business Response on Google Mar 21st, 2024
      Not sure where you get your information. We have had the same doctor for years and have no plans to change. We do answer our phones, but if you are having trouble reaching us that way, please email [email protected]. Thank you.

      Amanda Pegnam on Google

      image My son is a student at NAU and went here to get his retainer adjusted (we are from Tucson). The staff was so friendly, and they adjusted it at no charge. He will definitely be back!

      Mary Dzohara on Google

      image Terrible communication. Nobody answers the phone or calls you back. Want to reschedule? Forget about that, you may as well lose your appointment.

      Business Response on Google Oct 30th, 2023
      Dear Mary,We are very sorry to hear about your negative experience with our communication. We apologize for any frustration or inconvenience that you have faced due to the difficulty of reaching us by phone or getting a call back. We understand how important it is to have clear and timely communication with our clients and to be able to reschedule appointments when needed.We appreciate your feedback and we want to let you know that we are taking it very seriously. We are reviewing our phone system and our call log to identify and resolve any issues that may have caused the problem. We are also training our staff to be more responsive and proactive in communicating with our clients. We value your trust and your satisfaction and we want to provide you with the best possible orthodontic care.We appreciate your loyalty to our clinical staff and we hope that you are doing well with your braces. We wish you all the best.Sincerely, The clinic team

      audrey on Google

      image I know I previously made a 5-star review initially but this is my update. The only reason I came was for the best dental assistant Briley, who has since left this place (for good reason). The overturn of staff, including the doctor, makes it hard because they dont know your case and dont know how to work on teeth at all. My husbands initial braces treatment was 2 years and he STILL has them on because of the constant change of doctors and constant tx plan changes. Not to mention the front staff never know whats going on. Ill reschedule appts and show up on my rescheduled date/time, but my appt was never rescheduled. Dont come here for your ortho care. Not worth it.

      Business Response on Google Nov 27th, 2023
      Dear Audrey,We are very disappointed to read your updated review and to learn that you are unhappy with our service. We sincerely apologize for any inconvenience or frustration that you and your husband have experienced due to the staff turnover and the treatment plan changes. We understand how important it is to have consistency and continuity in your orthodontic care.We appreciate your feedback and we want to assure you that we are working hard to improve our service and to provide you with the best possible results. We value your loyalty and we are grateful for your previous 5-star review. We are sorry to hear that you miss Briley, who was indeed a great dental assistant. However, we are confident that our current staff are also highly qualified, and that they are committed to your husband's satisfaction and wellbeing.We have new management now and we are reviewing input from our wonderful patients. Our board certified specialist in orthodontics has been with us for over two years now. We hope you have seen the improvements since your last review.Sincerely, The clinic team

      Nicole Pilkington on Google

      image They are always over booked and the manager is very dismissive. I always wait at least 45 minutes past my appointment time, with zero communication from office staff.

      Business Response on Google Nov 11th, 2023
      Dear Nicole,We are very sorry to read your review and to learn that you are unhappy with our service. We apologize for any inconvenience or annoyance that you have experienced due to the long wait times and the lack of communication from our office staff. We understand how frustrating it is to have your appointment delayed and to feel ignored or dismissed by our manager.We appreciate your feedback and we want to assure you that we are taking it very seriously. We are working hard to improve our scheduling system and to reduce the overbooking of our appointments. We are also training our office staff and our manager to be more courteous and attentive to our clients. We value your time and your comfort and we want to provide you with the best possible orthodontic care.We appreciate your business and we hope that you are doing well with your braces. We wish you all the best.Sincerely, The clinic team
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      Overall Rating

      Overall Rating
      ( 113 Reviews )
      94
      3
      1
      2
      13

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