Schwahn Salon - Hair Salon

Hi Debbie - thank yo so much for the 5 star review! It was such a pleasure to see you... we are grateful you took a chance on us and trusted us with your beautiful hair. We appreciate you and look forward to seeing you again :)

Hello Bernice,We're genuinely disheartened to hear about your recent experience at Schwahn Salon. Our team strives to provide exceptional service to all our clients, regardless of their background, and we apologize if we fell short of your expectations.We're deeply sorry for any inconvenience you experienced during your visit and regret that your hair wasn't styled to your satisfaction. Your time is valuable, and we understand the frustration of having to wait longer than anticipated, especially on a busy day like Easter Sunday.Regarding the additional charge, we want to assure you that it was not our intention to inconvenience you further. We take transparency seriously, and any adjustments to the service price are always communicated clearly beforehand. We apologize if there was any confusion or miscommunication in this regard.Regarding your interaction with Michael, we're sorry if you felt uncomfortable or disrespected. We value diversity and inclusion in our salon. We'll be addressing your concerns with Michael to ensure that all our clients feel valued and respected during their visits.We appreciate your feedback as it helps us identify areas for improvement and ensure a better experience for all our clients. If you'd like to discuss your concerns further or give us another opportunity to make things right, please feel free to reach out to us directly at +1 602-705-3035.Once again, we sincerely apologize for any inconvenience this may have caused you.Best regards,Team Schwahn Salon

Thank you Pam - we appreciate you!! :)

Hi Maureen - thank you for the awesome review - we're so glad you had a great experience! It is a pleasure to work with you and your beautiful hair... look forward to your next appointment!