Hard Disk Direct | Enterprises and Data Centers

Well... not a great experience! I ordered high endurance server rack drives for $130 each. Nice. A few days after the order I have to spend several emails verifying my identity, payment, and address. OK, well I guess that's normal for this sort of thing nowadays. Now the drives ship. Or, actually, no they don't. They email me that sorry but we tested your drives and they all failed! All of them! Right before they were about to ship! But luckily we have identical drives to sell you for $3500 each that do work! How many would you like! Uh, OK, well, I ask for some details about all these drives failing and maybe I can deal with that since you can just disable bad sectors and that's certainly no problem. Well, now they tell me actually, really, for technical reasons the price has fluctuated from $130 to $3500. Alright, OK, so that's what this is really about. They don't want to sell at the price I paid. Which I guess is fair? There are some warnings on the site about how prices can change at any moment even after ordering due to market fluctuations so even they would tell you that you shouldn't trust any of the prices they list at all. And I guess apparently they will go ahead and lie to you as part of their ordering process. Which is surprising! I don't think I've run into that when purchasing computer parts before. Or, actually, any kind of online ordering. If you are a big business ordering here it might be great! I could see that they would maybe take great care of you. But if you're a little guy like me it seems you should proceed with caution. You can't really trust what they tell you and you also shouldn't expect to pay what you are quoted, or what you are charged, which is something they will tell you on their own website. I couldn't possibly guess about returns or anything like since I never got what I ordered. They were very prompt in issuing a refund via email and it posted to my card after 2 days.
Feb 24th, 2024

Wow
Feb 4th, 2024

Unethical company and worst business experience. Sends orders to suppliers and do not respond after they arrange stock. NEVER TRUST THEM!!
Nov 14th, 2022

Hard Disk Direct is my go-to place for hard drives. The prices are always competitive, and I've never had any issues with any of my purchases from here. They are a secure platform and their customer service is always good.
Apr 29th, 2022

My kids are in love with the monitor I bought from Hard Disk Direct. From games to movies, they watch everything on it now. The visuals are also very appealing. I will definitely buy some more products from them.
Apr 6th, 2022