Staples Travel Services

Great customer service, professional, and knowledgeable.
Aug 6th, 2023

Aug 3rd, 2023

Jul 22nd, 2023

Customer Service was GREAT!! Ayleen was super helpful and kind.
Jul 6th, 2023

I see this is an ongoing problem in the printing section. I read a few bad reviews about no help and just rude. Overall Ive been to Palm desert staples a lot and the cashiers are very nice and helpful. One actually downloaded the staples app to save me money. Downloads and Seniors sometimes you need a little help. I cant say the same about the printing section. There are at least 2 women there that need to be fired because they are rude and just nasty, staples has yet to realize they are losing customers behind it. Or maybe they just dont care unless them 2 are affiliated with the owners. Nevertheless if they are they still should be trained better how to deal with customer service. Friday July 21, I went there to ask do you have fax service. The lady said over there. The last time I faxed something was in 2008. Before a stroke and using a cane. I asked her nicely could she help me, she huff and puff and then starting telling me instructions how to use it. I then asked her can she show me how to operate it. She did but was nasty in the process. When we got to the fax machine I told her youre telling how to use it and its very simple for you. Im 59 and had a stroke and my understanding how to use simple machines are now difficult for me. To still be alive and can talk I will take it. Hopefully staples take care of their in house problem. Customers deserve better while patronizing their store.
Jul 21st, 2023