Chamber of Commerce

      SureStay Plus By Best Western San Bernardino South

      ( 316 Reviews )

      SureStay Plus By Best Western San Bernardino South
      • 294 E Hospitality Ln
        San Bernardino, California 92408
      •   (909) 381-1681
      #1 Guest Satisfaction, Economy Hotel Chains
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      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (316 reviews)
      139
      68
      40
      17
      52
      Read Our 316 Reviews

      Chamber Rating

      3.7 - (316 reviews)
      139
      68
      40
      17
      52
      › ‹
      • P A

        Our room was filthy. See pictures. All night long people where coming and going. Someone banged on the room next to our door in the middle of the night for about 15 mins. Car alarms going off... Breakfast was a joke. For $400 plus dollars a night.... Hookers, homeless, drug addicts just wow.
        Apr 1st, 2024

      • william barraugh


        Mar 20th, 2024

      • Rocky Delgado

        The worst hotel I have ever stayed in! We asked for a refund and we got nothing! The room smelled like an abandoned house,there was blood drops on the floor, the drain was clogged with hair, the tv was cracked!, people were braking into the soda machine it was a nightmare!
        Mar 18th, 2024

      • Michael Cilantro Carrera

        Update: repeatedly tried contacting the hotel after they responded to my review. A manager is never available and never calls back after leaving a message. Charged $50 deposit for "strong smell of smoke" even though I am not a smoker. Plenty of smokers outside though.
        Feb 27th, 2024

      • Venkata Siva Mohan Reddy


        Feb 7th, 2024

      Read Our 316 Reviews

      About
      SureStay Plus By Best Western San Bernardino South

      At the SureStay Plus By Best Western San Bernardino South in San Bernardino, CA, you’re sure to find great value and modern convenience. SureStay Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

      Contact Info

      Vidoes

      Questions & Answers

      Q What is the phone number for SureStay Plus By Best Western San Bernardino South?

      A The phone number for SureStay Plus By Best Western San Bernardino South is: (909) 381-1681.

      Q Where is SureStay Plus By Best Western San Bernardino South located?

      A SureStay Plus By Best Western San Bernardino South is located at 294 E Hospitality Ln, San Bernardino, California 92408

      Q What is the internet address for SureStay Plus By Best Western San Bernardino South?

      A The website (URL) for SureStay Plus By Best Western San Bernardino South is: https://www.bestwestern.com/en_US/book/hotel-rooms.52058.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:52058

      Q How big is SureStay Plus By Best Western San Bernardino South?

      A SureStay Plus By Best Western San Bernardino South employs approximately 20+ people.

      Q What days are SureStay Plus By Best Western San Bernardino South open?

      A SureStay Plus By Best Western San Bernardino South is open:
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours

      Q How is SureStay Plus By Best Western San Bernardino South rated?

      A SureStay Plus By Best Western San Bernardino South has a 3.7 Star Rating from 316 reviewers.

      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours

      Ratings and Reviews
      SureStay Plus By Best Western San Bernardino South

      Overall Rating

      Overall Rating
      ( 316 Reviews )
      139
      68
      40
      17
      52
      Write a Review

      P A on Google

      image Our room was filthy. See pictures. All night long people where coming and going. Someone banged on the room next to our door in the middle of the night for about 15 mins. Car alarms going off... Breakfast was a joke. For $400 plus dollars a night.... Hookers, homeless, drug addicts just wow.

      william barraugh on Google

      image

      Rocky Delgado on Google

      image The worst hotel I have ever stayed in! We asked for a refund and we got nothing! The room smelled like an abandoned house,there was blood drops on the floor, the drain was clogged with hair, the tv was cracked!, people were braking into the soda machine it was a nightmare!

      Business Response on Google Mar 13th, 2024
      Dear Rocky,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are deeply sorry about the issues you faced; this has been forwarded to management to investigate. Please reach out and contact us if you would like to discuss this matter further. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.Guest Relations Manager

      Michael Cilantro Carrera on Google

      image Update: repeatedly tried contacting the hotel after they responded to my review. A manager is never available and never calls back after leaving a message.
      Charged $50 deposit for "strong smell of smoke" even though I am not a smoker. Plenty of smokers outside though.

      Business Response on Google Feb 1st, 2024
      Dear Michael,We are concerned to hear that you were overcharged on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.Guest Relations Manager

      Venkata Siva Mohan Reddy on Google

      image

      Business Response on Google Jan 23rd, 2024
      Dear Venkata,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!Guest Relations Manager
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      Overall Rating

      Overall Rating
      ( 316 Reviews )
      139
      68
      40
      17
      52

      Write a Review

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