North South Plumbing

They are lying, irresponsible, law breakers. They make up excuses citing fictional city ordinances, when they are called out on their lies, they will say something like the city authorized them for "xyz". They will park illegally, putting the general public at risk, causing obstructions, and refuse to do the proper legal thing. Once again citing they are authorized by the city for whatever illegal act they are doing. Service: Plumbing pipe repair
Feb 19th, 2023

Frank's plumbers did a few small jobs at my home in SF. They left after 2.5 hours and told us everything was fixed. One of the four issues was not fixed at all--it was in fact worse than when they arrived. I called to have them come back and remedy the situation, which was easily done (it took 15 minutes) and they wanted to bill me an additional service hour. I paid these people $660 for 2.5 hours work, part of which was entirely faulty, and they then wanted to paid more for fixing their shoddy work. Frank called me and argued with me for about 20 minutes, all the while trying to gaslight me into believing the work was *totally fine* when they left--somehow it magically became broken again immediately after the plumbers left. He also insisted I wasn't there (I was there the whole time) and so couldn't know what happened, and that the issue (which remember, didn't exist) was due to faulty equipment (which, somehow, works just fine after having been serviced properly the second time). Then, 2 weeks after they "fixed" the leak behind our shower, there is water damage in the floor behind that shower. Turns out they didn't fix that, either. Hiring these people is going to cost me thousands to remedy the things they said they did, but didn't do. Listen to your customers, Frank, instead of making things up to explain away poor service. Services: Plumbing leak detection, Plumbing pipe repair, Faucet repair
Jul 28th, 2022

Don't bother. They gave me an initial estimate for service/repairs, but then never returned my repeated calls or emails to come and do the work. This is extremely unprofessional. Ended up going with another technician.
Mar 31st, 2022

Services: Plumbing leak detection, Plumbing pipe repair
Jan 1st, 2022

Tori is owner and technician, can be rude, reluctant to wear mask in our home. Only here less than 10 minutes. Could have fixed issue the first time, but did not. Cost home warrenty company $125.00 to replace a handle.
Aug 1st, 2021