Arvada Appliance

GE refrigerator was having issues. We called Arvada Appliance and they send a service tech out the same morning. He discovered a couple of issues, provided a cost/time estimate and his thoughts of whether to repair or replace the unit. We decided to fix it and the next day he came back with the needed parts and we are thrilled to be COOL again. Thank you!
Apr 27th, 2024

Manuel and Jeremy came by today to help me with an install of a dishwasher. they were both professional, attentive, and thorough. would recommend arvada appliance to anyone!
Apr 19th, 2024

I hired Arvada Appliance to fix my dishwasher in February. The repairman was looking at YouTube videos and posts online about troubleshooting and generally did not seem to have much experience fixing dishwashers. He installed a new part that did not fix the issue. I had to pay the trip charge and repair fee upfront and was assured I would receive the refund for the repair fee. I did not receive the refund after a week and called in to inquire about the refund. I was told only the manager or owner could refund me the money and they would call me back. I never received a call back and called again several times over the course of 3 weeks, receiving the same answer over and over that the owner or manager was busy. Nobody ever attempted to call me back. I was on hold each time I called, sometimes for up to 20 minutes. My wife finally go ahold of the manager 3 weeks after our failed repair (once again was on hold for 15-20 minutes) and finally issued a refund for the repair. There was no attempt to ask how they could make it right or to give a discount on my trip charge. I have never tried so hard to get money back that I was owed from a local business. They lost my business for life and I definitely do not recommend doing business here.
Mar 29th, 2024

It would have been 5 stars, but here I am on the date scheduled for delivery and they called to reschedule for tomorrow, now this wouldn't have been a problem, except for the following. The excuse of the weather, and that it's just not that safe to do deliveries when I'm literally looking out my window at roads that don't even have slush on them. Which fine, I could let that one go... but what makes this worse is, my delivery time was scheduled between 9 am and 12 pm. No one bothered to call me till 10:26 am to tell me about this. That's 1.5 hours after my delivery time window began. So I have been sitting here waiting for an hour and a half for a dishwasher that's not coming, and in all likelihood they knew at opening (which is 8 am) they weren't going to be doing deliveries today. I could have moved on to other things this morning instead of having my time wasted on an appliance that will not be coming till tomorrow. At this point I am not impressed and will likely not be doing business with arvada appliance in the future.
Mar 16th, 2024

Brad and staff at Arvada Appliance were very responsive and helpful in resolving an issue that I had with an appliance. I am very happy with the replacement and appreciate the professionalism and solution to the problem.
Mar 11th, 2024