EGMS LLC

Teresa is the best Operations Manager. Always get an immediate call back. I had the pleasure of having Sean as my tech again. One of the most competent in the industry. Honest, proficient, and personable beyond. Eric (owner) needs to give this incredible winner a raise! This is the ONLY water heater installation and repair place to go in Colorado.period!
Mar 24th, 2023

Fantastic company. very competent.  Quick to respond In an emergency, very professional, very tidy in their work very reasonable priced.
Mar 22nd, 2023

Service: Water heater repair
Nov 29th, 2022

After having a terrible experience with a "big company", and dodging a bullet on their numbers and quotes we were given EGMS as a recommendation by AO Smith company helpline. Sean Frye was the technician we had. Initial call was pretty clear from Teresa on what to expect. I would say it all went "UP-hill" from there, the technician stayed patiently, explained well into the details of what he thought the problem was and fixed a builder level issue we had from 5 years ago. He actually went and measured all the details and helped with the fix and was very personable and confident in his approach. In-short, after this fix, my biggest relief is that I know whom to call for a water heater next time in Northern Colorado. I hope all their staff is this nice. Highly recommended for water heater needs. Service: Water heater repair
Jun 13th, 2023

I contacted EGMS to perform installation of a residential hybrid electric heat pump water heater to replace my aging standard gas water heater, because EGMS was listed by Rheem as a local certified installer. At job start, we looked over the cramped utility closet together, and Eric and Fernando reassured me about the necessary gas line work, answering my questions and concerns thoroughly. During this conversation, I expressed that if possible I'd appreciate it if they could try to place the duct for outflow in an accessible way in the confined space, because I was thinking about trying to set up a louver in the duct later on, to redirect the outflow and improve the heat pump's efficiency. I was specific that I wasn't asking for any such louver system at time of install, but was just hoping to get favorable duct placement so I could do the work without moving the heater itself later. While I was away at work, Eric and Fernando used their lunch hour to design, obtain parts, and build into the duct a vent and louver to control outflow much as I had envisioned eventually adding. I was very pleasantly surprised with a demonstration of the working louver system when I returned home as they were wrapping up the job. Performance of the 50 gal. water heater has been excellent for my family of four, but during the first day or two of use, we decided that the heat pump compressor seemed considerably louder than expected from Rheem's product description. We contacted EGMS about adding an acoustic kit offered by Rheem to reduce the noise, and they promptly dispatched a team to make an assessment. Sean and Andrew looked over the closet and the heater, and decided upon several steps to acoustically isolate the system. Within a few hours the overall noise was vastly reduced, with no need for the additional Rheem kit, despite the heater's very central location within our split-level floor plan. EGMS did not charge us for this additional work, declaring it to be part of the installation service. We are extremely pleased with the new water heater, and EGMS has gone above and beyond to make us very happy customers. 5 out of 5. Would hire again. Service: Water heater installation
Mar 9th, 2023