Sleep Inn & Suites Denver International Airport

Great value for the location. Everything else in the area was out of range expensive. We travel 24/7 and that can get expensive. Excellent parking for us as we travel with a flatbed 40ft trailer. Gal at front desk was super efficient at check in and even asked if we needed shuttle to airport. Room was tidy and breakfast was good. We were concerned of security, but had no issues at all. Overall good stay. Will indeed stay again.
Apr 4th, 2024

Apr 1st, 2024

Very noisy, I could hear a guy snoring one floor down! Noisy heater, and the doorknob is broken in the bathroom. #219
Apr 1st, 2024

Clean rooms, friendly staff
Apr 1st, 2024

TERRIBLE CUSTOMER SERVICE! The GM Alex was the one that checked us in. From the very moment she walked up to the desk she was huffing and puffing and was extremely unprofessional. Keep in mind, we had been waiting at the desk for someone to check us in for nearly 30 minutes. She demanded an ID (I am a flight attendant for a major US Airline) and I was in uniform. When I went to show her my badge, a government issued ID she threw it back at me and refused to accept it, claiming that it was not a legit ID. When I questioned her on why she wouldn't accept it she snapped and very loudly expressed that it was company policy. Heres the thing. I have no issue showing you my Drivers License or Passport. It was the way she disrespectfully and loudly demanded another form of identification. The lobby of the hotel smelled awful like a sewer pipe had burst. When I asked her what the smell was she told me she had no clue. I asked her for her name, and told her I would be leaving a review and contacting corporate. She laughed in my face and said good luck with that. Its hard for me to believe that Im the first person to have a not so hot encounter with management at this location. Im very disappointed to see how the GM can handle herself in such an inappropriate, unprofessional and down right rude manner. If Alex, the GM is treating guests like this. I can only imagine how other employees act. I would never recommend this hotel, unless you love the smell of feces and bad customer service.
Apr 7th, 2024