Heritage at Stone Mountain

Apr 4th, 2024

I have lived here for years. This is by far the worst management company I have encountered! Not only is the property in total disrepair (parking lot full of potholes year round and dead trees and branches not pruned for years), the maintenance response is pitiful. It took over 6 months to get my maintenance requests done before I signed my last lease. Now I have 3 requests in for over 2 weeks for a broken garage disposal. I have had to bail my kitchen sink of water when I run the dishwasher. How can it take over 2 weeks to fix a garbage disposal!!!!!!!!!!!!!!!!!!! Do not rent here!
Mar 20th, 2024

The staff here are super friendly, but it takes forever to get things fixed in your home. When we moved in, we were promised a fully renovated apartment with all new appliances, but the apartment was filthy and unclean. We had to clean the apartment ourselves and most of the appliances are super old and don't work well. After several months of asking, they have fixed a few things and replaced one appliance. We are still waiting for more. As far as the complex, the parking is an absolute nightmare. There are broken down cars everywhere taking up spots. If you do not have a reserved spot, you have to park several buildings away. I feel as if some residents have several cars and store them, taking up spots. Security at night is an absolute joke, as they refuse to do anything. If you need to call them, they continually say that is not their job. We have homeless people that come and go constantly stealing packages. Someone has been breaking in to mailboxes and stealing the mail.
Dec 1st, 2023

Nov 23rd, 2023

The community is beautiful, the staff is always friendly, the assistant manager Jasmine is always ready to assist me when I walk in the office.
Nov 7th, 2023