Cape Coral Surgery Center

The best team. I was treated with so much care and respect. The nurses made sure I understood every step of my procedure as I had never been in surgery before. Anesthesia team was amazing as well. Its a very welcoming environment.
Apr 13th, 2024

They gave me the wrong directions, I tried to call & no one at the answering service knew the address. I finally got somebody on the phone but she could not give me exact directions. It gave me anxiety, that is not good before a procedure. The doctor and nurse were amazing.
Apr 26th, 2023

Be prepared to wait. An appointment means they MAY see you in an hour
Nov 7th, 2022

Nov 6th, 2022

On October 17th 2023, I accompanied my spouse to Cape Coral Surgery Center to have surgery on his knee. Performed by Brett Sweitzer MD. Upon arriving we notice patients in the waiting room complaining about their surgery being behind schedule. I asked someone how far behind they were and she said at least an hour. We waited in the waiting room for about another 45 minutes and he was called to pre-op. About an hour and a half later a nurse came from pre-op and asked me if I was with said patient, and I confirmed that I was. She told me he wasn't even back in surgery yet. I could not believe they were that indifferent about making nervous patients wait for hours. She informed me he was "perturbed". She said the word perturbed to me 4 times, as if I didn't understand the first time. And every time she would say it, she spit on me a little bit. It was repulsive. She asked me to come in the back, so I did, but only for a few minutes. He didn't want to talk about it then and there, so when we arrived home he told me what had transpired, and I was shocked to say the least. During his stay in pre-op he asked why they were behind and he was given the obligatory response that the physicians had difficult cases. He made the mistake of commenting that maybe their schedule was too heavy. The two nurses and the anesthesiologist (who was training a new anesthesiologist at the time, so she saw it all) were very unhappy by his comment and they let him know in no uncertain terms. The three of them turned on him, like a coven. Asking him if he was hungry, and one nurse even went so far as to ask him if he would be happier with a steak and baked potato meal. They were making fun of a hungry and nervous patient. They were also teasing and taunting him aggressively trying to get him to smile. How very uncaring, unprofessional and childish. Two nurses and one anesthesiologist being hostile with smiles on their faces. Disturbing. This was a sickening display of aggression toward a patient who was in their care. They were attempting to provoke him and he just got very quiet. They treated him with disdain. I worked as an x-ray tech until I retired and can state with absolute certainty that if I had been combative with a patient and I had treated a patient this way I would have been FIRED!!! This group needs to learn compassion and understanding for their patients. I will NEVER step foot in this surgical center ever again. It's way too hostile.
Feb 23rd, 2024