Trek Bicycle Orlando College Park

They require their staff to get the clot shot to work there. I will not spend money at a company that requires disclosure of private health info and requires a rushed medical procedure that was lethal in animal trials for a non-lethal sickness (
May 23rd, 2022

May 15th, 2022

May 3rd, 2022

May 2nd, 2022

This place is the worst for service. I have gone there 3 separate times and each time I encountered an incompetent employee. The first time was about 2 years ago when I was looking for a replacement rim for a Trek Marlin. I understood it wasnt something that would be in stock, but I figured a Trek dealer would be a logical place to ask about getting a replacement part. When the rim could not be sourced, I asked if he was able to measure the ERD (effective rim diameter). He then looks at the rim sticker, points to the ETRTO, and says there it is. Its 622. Ugh! *facepalm* The second time was about two weeks ago when I asked for a headset race to be fitted to a fork. It was the exact part made by the same manufacturer of the fork and recommended for it. The lead mechanic tried getting it on only to tell me the dimensions dont match up and there was no way for it to fit. I went to Kyles Bike Shop where they had the most current 1.5 Park crown race setting tool and got the part on in under 10 seconds. The third time was when I needed a crank arm pedal rethreaded. I asked if they had a left arm helicoil in stock. They knew they didnt, but asked me to bring in my heavy bike off my vehicle anyway. After unloading it and bringing it in, I was told its a service they try to avoid as much as possible. Why tell me to bring in the bike then?? I ended up going to Winter Park Cycles to get the helicoil. I dont how this place has a 4.9 rating. I really dont. Orange Cycle provides much better service (at a better price too) and is only a few blocks away. I thought I could use them as a convenient alternative for when other shops dont have stuff, but that is not the case. I rarely bother to write negative reviews, but this place is consistently bad. I gave them more tries than they deserve. As always, YMMV, but I would not recommend this place.
May 17th, 2022