Pardon My Cheesesteak

Boy, did I make the mistake from ordering from this place. The worse. Tasted like a grilled cheese sandwich, not a Philly chicken cheesesteak. It wasnt even like the cheese sauce advertised, and had like 4 little squares of chicken. Never again!
Jun 17th, 2023

This is a non-existing company. The Brio restaurant takes orders and fulfills them, but only if they have the supplied ingredients. Brio does not use their own ingredients, so if the "ghost" company has not supplied sufficient ingredients, your paid sandwich will not exist and you'll have to ask for a refund through the portal you ordered from. This is a terrible business model that makes no sense to me. On paper sure, but the actual execution of it is bad. I am embarrassed to have complained to the Brio staff when it's not their fault to begin with. The chef was very nice and was compelled to whip up his own creation, so this review is NOT a representation of Brio at all.
May 14th, 2023

Horrible. Ordered for pick up and it took over an hour for 1 sandwiches. I was waiting there and they were making the last sandwich for 45 minutes this isnt even a real location its some ghost kitchen inside brios. It also has beast burgers being made there. I wasnt the only person waiting an insane amount of time for one or two sandwiches. The food is just a little worse than what you can get inside a mall food court but for double the price not worth your time or your money do not go here
Feb 18th, 2023

So I found this place on Google maps. Ordered from their website. Ordered a cheesesteak with added mushrooms and red peppers. Also ordered 2 cheesesteak fries that are suposed to have steak and cheese and onions. After ordering from the website, it tells you to pick it up inside Brio. When I got home the cheesestaleak had no cheese sauce as stated and shown in photos. The loaded steak fries had no steak. They had cheese sauce, onions, what looked like some ketchup and mayo and pickles on top. I also ordered a side of cheese sauce. The sandwich was ok. The fries were good even though they were not at all what I ordered. The extra cheese sauce was cold. The second fries I ordered for my daughter. Needless to say she wouldn't eat it because she doesn't like pickles or mayo and ketchup. She wanted steak, onions and cheese. I would only recommend you order here if you want a suprise loaded fries and steak sandwich however they decide to make it. It also took a long time for steak sandwiches and fries. So I would suggest you order, then go have a drink or two at the bar.
Jan 14th, 2023

This is a ghost restaurant inside Brio in the Pembroke gardens mall. Cool idea, and the place has a cool story. I love phillies and recently can't eat meat, it's hard to find a good chicken philly around here. Jersey Mike's is down the street and it's like ok subway you'll do, but not really, Ya know. But when I saw this place and they portray a passionate story and had a chicken philly and had many chicken philly options, I was like YAAASs. Long story short...I waited 90 minutes and I received steak. Epic fail. However, I did post a picture of the sandwich and once you get past the paper wrapper, that gets stuck in the cheese and feels like you have to remove all the cheese just to get the paper out, yea, besides all that it actually looks like a good sandwich. Give me a couple weeks I'll try it again and let you know.
Oct 18th, 2022