Emory Decatur I

The crew here is so professional. Jake made me feel at home and at ease with answering all my questions. The doctor made me feel good about everything. I loved it here
May 18th, 2023

Two doctors have left the practice in 3 years. The nurse practitioner does a good job. If you just need an occasional well visit, they are OK. Not equipped to provide care for anyone that has multiple health issues.
Apr 26th, 2023

If I could give zero stars I would. I've been waiting on blood results for two weeks. After contacting the office. I was told my blood work got lost in the mail. Don't waist your time here. Worst customer service ever. You've been warned.
Mar 4th, 2023

I Have Enjoyed My Visits NP, Megan Shelley and Will continue to Do So
May 29th, 2022

I will not be scheduling anymore appointments at this location. I had an appointment scheduled for today at 9:00am. A receptionist called two days prior to my appointment to confirm and also notify me to arrive earlier. No problem! On my way to the appointment, I received a phone call at 8:12am from the same receptionist stating that my appointment has to be cancel because the provider car was not starting and the next available appointment will not be until the middle of May. I stated how unprofessional this is because Im driving a hour away and she(the receptionist) did not even ask if I would like to see another provider. After saying this her response was well I cant help you. No reason for me to make this up. I am not getting paid to write this. This location has to do better! When ever patients cancel appointments the same day we get charge a $25 fee but theres no type of reprimand for the doctors office. All we get is well I cant help you. Patients schedule appointments for reasons not for the fun of it. If customer service is not a skill that the receptionist consist of I recommend her to seek another career field.
May 28th, 2022