Staples Travel Services

I placed a print order before 1pm, I was told it was going to be ready in 2 hrs and half. I get there at 4:30pm wait in line just to be told that my order is not ready because the printer turned off and they did not notice . I am here trying to be patience but I don't see anyone to start working in the order.
Aug 7th, 2023

We order our cards and signs from this location, always a good experience...Josh and Mike are always a great help.
Aug 2nd, 2023

Disappointing Experience with Unprofessional Service I recently visited this establishment and unfortunately had a very disappointing experience. The customer service provided by the agent named Violet in the print shop was subpar, to say the least. Not only did she have a bad attitude, but she also failed to provide me with my complete order during my first visit. Having to return to pick up the remaining items was a frustrating inconvenience that could have easily been avoided with better attention to detail and a more respectful attitude towards customers. As a result, my initial excitement for this place quickly turned into frustration and dissatisfaction. I believe that customer service is a crucial aspect of any business, and the lack of professionalism displayed by Violet reflects poorly on the entire establishment. I hope the management takes this feedback seriously and addresses these issues to ensure that other customers don't have to go through a similar disappointing experience. I would think twice before returning to this establishment until I see a notable improvement in their customer service and staff attitude. In the meantime, I would recommend potential customers to consider other options to avoid a similar unpleasant encounter. As a small business myself It's essential to provide honest and constructive feedback when writing a review to help others make informed decisions and to encourage the business to make necessary improvements.
Jul 31st, 2023

I recently visited Staples to pickup an online order. I went to the desk that said online pickup one cashier looked at me and went and took someone at their register. I was waiting and should have been serviced first. To the side there were three workers with red shirts standing talking none of them asked if I need assistance. After about 5 minutes I called to them and said excuse me I have an online order. One of the workers who was on the side told me to follow him. I guess the second desk for online orders was where I was supposed to go. It was a total lack of customer service.
Jul 30th, 2023

I was charged $28 Just to print one page and fax 4 sheets.. enough said!
Jul 30th, 2023