Mr. Electric of McDonough

Positive: Professionalism, Quality, Value
May 16th, 2023

Service: Electrical outlet & switch repair
Apr 23rd, 2023

Service: Electrical panel repair
Apr 20th, 2023

Services: Electrical outlet & switch installation, Electrical outlet & switch relocation Positive: Professionalism, Responsiveness
Apr 14th, 2023

We were completely scammed by Mr. Electric. The electrician that came did not provide any feedback, and communicated that there was nothing they could do to fix the issue. We had to call the office and were directed to management to get additional information as to why they could not assist us further. It was explained that there was power running to our system and that the batteries in the control panel were working. They charged us to $250 for this. It was later discovered by another contractor that there were dead batteries in the same portion of the system that Mr. Electric's electrician allegedly check. After replacing these, the system began to work again. We feel as if Mr. Electric did not do their due diligence to diagnose the issue, and quickly ran through the appointment to collect the diagnostic fee. At minimum, their diagnostic fee should be significantly decreased and/or they create a system that only charges customers who do not elect to hire them for the repairs after coming out for the diagnostic appointment. Their current system is a scam that does not allow the consumer to hold them accountable for inexperienced electricians and/or those trying to advantage of customers.
May 28th, 2023