Chamber of Commerce

      Comfort Inn & Suites at Stone Mountain

      ( 593 Reviews )

      Comfort Inn & Suites at Stone Mountain
      • 5355 Stone Mountain Hwy Hwy 78
        Stone Mountain, Georgia 30087
      •   470-589-2718
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      Chamber Rating

      3.6 - (593 reviews)
      219
      148
      78
      55
      93
      Read Our 593 Reviews

      Chamber Rating

      3.6 - (593 reviews)
      219
      148
      78
      55
      93
      › ‹
      • Richard Sutherland


        Apr 10th, 2024

      • Dee Mcdowell

        Soon as we walked into the room, the smoke detector was beeping, the refrigerator didn't work and wasn't clean, and the latch on the door was broken. The elevator only had two working light bulbs and was very small.
        Apr 6th, 2024

      • Erica Knox

        My stay was for 5 days. Upon arrival I was not able to get two extra towels sets for my daughters bc they were washing them that evening. I did not have a stopper for the tub but the staff was quick to fix the problem. We went to the pool and the water is FREEZING. I told the front desk they said its broken, I told him they should let people know that its not room temp at all. I booked an extra two days before I went to to pool, wish I would have looked into beforehand. Breakfast was decent waffle and sausage and eggs. Its next to freeway so its a little noisy.
        Mar 26th, 2024

      • Kosi Chime


        Mar 22nd, 2024

      • Alexia Edwards

        DO NOT GO HERE!!!! If I could give negative stars, trust me I would!! My room had a musty smell, blood stains on the sheets, stains on the carpets, mold in the bathroom vent, the mattress it self was brown and stained, mold in the walls in the bathroom, and water damage in the ceiling of the shower. My moms room had black mold on the ceiling of her shower, in the shower head, and around the rim of the bathtub. It is an unhealthy environment and I would not recommend to anyone! Save your money and go to a different hotel!
        Mar 13th, 2024

      Read Our 593 Reviews

      About
      Comfort Inn & Suites at Stone Mountain

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get the essentials you need to be your best at the Comfort Inn and Suites hotel in Stone Mountain, GA. We give our valued guests easy access to such nearby points of interest as Stone Mountain Park, Northlake Mall, Stone Mountain Golf Club and DeKalb Farmers Market. Get ready to take on the day with such amenities as free WiFi, free ample parking, grab and go breakfast, free coffee, meeting space, a business center and guest laundry facilities. Behind every great day is a great night in your cozy guest room, which features a refrigerator, microwave, coffee maker, hair dryer and an iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

      Contact Info

      Questions & Answers

      Q What is the phone number for Comfort Inn & Suites at Stone Mountain?

      A The phone number for Comfort Inn & Suites at Stone Mountain is: 470-589-2718.

      Q Where is Comfort Inn & Suites at Stone Mountain located?

      A Comfort Inn & Suites at Stone Mountain is located at 5355 Stone Mountain Hwy Hwy 78, Stone Mountain, Georgia 30087

      Q What is the internet address for Comfort Inn & Suites at Stone Mountain?

      A The website (URL) for Comfort Inn & Suites at Stone Mountain is: https://www.choicehotels.com/georgia/stone-mountain/comfort-inn-hotels/ga287?mc=llgoxxpx

      Q How big is Comfort Inn & Suites at Stone Mountain?

      A Comfort Inn & Suites at Stone Mountain employs approximately 20+ people.

      Q How is Comfort Inn & Suites at Stone Mountain rated?

      A Comfort Inn & Suites at Stone Mountain has a 3.6 Star Rating from 593 reviewers.

      Ratings and Reviews
      Comfort Inn & Suites at Stone Mountain

      Overall Rating

      Overall Rating
      ( 593 Reviews )
      219
      148
      78
      55
      93
      Write a Review

      Richard Sutherland on Google

      image

      Dee Mcdowell on Google

      image Soon as we walked into the room, the smoke detector was beeping, the refrigerator didn't work and wasn't clean, and the latch on the door was broken. The elevator only had two working light bulbs and was very small.

      Business Response on Google Apr 10th, 2024
      Dear Dee,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

      Erica Knox on Google

      image My stay was for 5 days. Upon arrival I was not able to get two extra towels sets for my daughters bc they were washing them that evening. I did not have a stopper for the tub but the staff was quick to fix the problem.
      We went to the pool and the water is FREEZING. I told the front desk they said its broken, I told him they should let people know that its not room temp at all. I booked an extra two days before I went to to pool, wish I would have looked into beforehand. Breakfast was decent waffle and sausage and eggs. Its next to freeway so its a little noisy.

      Business Response on Google Mar 24th, 2024
      Dear Erica,We are disappointed that we could not make you feel welcome during your stay with us. It is deeply disheartening to learn that our facilities and services could not match your expectations. We hope you accept our profound apologies for our shortcomings. We highly value guest feedback, as we understand there is always room for improvement. We would be immensely grateful if you could give us another chance to host you better. We look forward to hearing from you and learning how to make this right.Sincerely,Management Team

      Kosi Chime on Google

      image

      Business Response on Google Mar 26th, 2024
      Dear Kosi,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

      Alexia Edwards on Google

      image DO NOT GO HERE!!!! If I could give negative stars, trust me I would!! My room had a musty smell, blood stains on the sheets, stains on the carpets, mold in the bathroom vent, the mattress it self was brown and stained, mold in the walls in the bathroom, and water damage in the ceiling of the shower. My moms room had black mold on the ceiling of her shower, in the shower head, and around the rim of the bathtub. It is an unhealthy environment and I would not recommend to anyone! Save your money and go to a different hotel!

      Business Response on Google Mar 17th, 2024
      Dear Alexia,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team
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      Overall Rating

      Overall Rating
      ( 593 Reviews )
      219
      148
      78
      55
      93

      Write a Review

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