Total By Verizon

Got a moto g phone here, very good customer service thanks again.
Apr 13th, 2022

low price cellphone service, but that comes with low quality service too. Paying for month for 10 GB, on two lines but they were giving me only 5, my phone slow down a lot or I was not able to use the internet, when I find out I called and they have to update my acct, when I asked for a refund for the previous months they said that was not possible.
Oct 7th, 2021

Awesome service
Sep 2nd, 2021

Very good customer service at this store, got a Samsung a51 and very happy with it. Thank you
May 23rd, 2021

Beware do not buy a phone from Total Wireless. Customer Service terrible. It borders on dishonest or the Company's business plan is shady. we have been with total wireless for several years. I purchased a new A50 which took 10 + days to arrive and then within 36 hours it did not work, We went through technical service and they could not fix it. They said return it and they would send a new phone. they sent a refurbished phone not a new phone and would NOT send me a new phone. The refurbished phone also had a problem that technical service could not fix. They sent another refurbished phone after assuring me I would get a new phone. That phone failed also and they advised that 1) we could get another refurbished phone because of the warranty but were not eligible to return the phone because the order for the first phone was more than 30 days ago. Realize that some of that time was the time it took for them to send me the replacements which was at least 10 days each. BEWARE of Samsung phones, total wireless,and the company they merged with.
Jun 16th, 2021