Farmers Insurance - Caterina Flower

Lacey was very nice and helpful! Her quick response and service was excellent. Thanks again Lacey!
Mar 23rd, 2024

Caterina Flowers at Farmers Insurance has been fantastic! She's helped me secure the perfect policies for both of my cars with ease. Caterina's expertise and helpfulness made the process smooth, and I'm proud to be a part of the Flowers and Farmers family. Thanks, Caterina, for your excellent service!
Mar 6th, 2024

I had an outstanding experience with Caterina while obtaining life insurance. Her expertise and guidance were invaluable. She took the time to understand my familys needs, explaining policy details thoroughly. The personalized service and responsiveness made the process seamless. I highly recommend discussing your insurance needs with Caterina.
Nov 12th, 2023

Just signed up for a pet insurance policy for my cat and Caterina was extremely helpful in letting me know what would be the best coverage that fits my needs. She is the best insurance agent you could work with by far. Do yourself a favor and work with her for your insurance needs.
Nov 5th, 2023

Since this agent/agency has taken over my (previous) account with Farmer's Insurance, there has been nothing but price increases and mishandled policy changes. I don't know if I can fault this agency for the price increases, that may be a Farmer's insurance policy of disrespecting long term customers. (This was my insurance company for 36 years until recently.) They are certainly responsible for mishandling policy changes including adding my children to our automobile insurance. They somehow managed to drop my oldest driver (without any notification), luckily away at college. When questioned about it, after calling my spouse a liar, she suggested a meeting. At this point, I was just wondering, are my children covered? After forcing a follow-up conversation, they "fixed" my policy and then I was notified that my rates were doubling from an already high amount (that I assumed over the years was partly due to adding young drivers to my policy.) My cancellation requests were met with icy indifference. So, my recommendation is for anyone reading this, give State Farm a try. Their premium was far less than that of the final premium that Catarina decided was an appropriate amount to present to a 36 year long customer. ******* (I am adding an edit to this review based on their reply.) ******* While the reply from this agency was of no help to me (I have cancelled my homeowner's and automobile insurance policies), I think they made one thing clear in my opinion. For anyone out there considering Farmer's Insurance; even if you find an agent at Farmer's Insurance that will competently and honestly handle your account, you will be paying a much higher rate than other very reputable insurance agencies.
Nov 2nd, 2023