CrossCountry Mortgage, LLC

Dec 22nd, 2022

Truly one of the most unprofessional experiences we have had. From constantly dropping the ball, to delaying our closing multiple times it was a nightmare. After telling us we would get a clear to close that day, they call us and tell us they have been lying about part of our file which delayed closing. A member of the team sent my personal information and documents to a wrong email address sharing my SSN and tax documents as a mistake. Nicole was helpful at the end in resolving the process and getting us to closing but we never heard from her until the very end after our initial call. Do not use this company.
Dec 13th, 2022

Jan 28th, 2022

Awful. They will lie through their teeth to you. They will not respond to multiple emails and then lie about your credit score to make more money and then find out at closing all your scores are excellent and theres nothing else you can do. Avoid they are sneaky and unreliable.
Apr 20th, 2021

Wrong location, sorry. Im sure you guys are great though.
Aug 2nd, 2020