Jordan Erpelding - Preferred Rate

They are withholding an FHA report that we need to move the contract along for a property. They received payment a week ago for that report from my lender and have been very unprofessional in releasing the report. Beware to do business with a company like this.
Jan 28th, 2023

Mike Fornero helped me through the process of buying me first home. I had lots of questions, and there were a lot of extra things that made me as a client a little more difficult (I am a small business owner). He was always available to answer any questions me and my family had for him; he was very patient and informative all the way through closing. Thankful for these guys!
Nov 20th, 2022

Ever since my offer was accepted it was a roller coaster. I love the tools that was offered by the company but my LO Cindy was not a great communicator she was rude she hung up on me a few times and my realtor she did not communicate i had to chase her down didnt even communicate with the seller realtor was an awful experience with this lady she always said it was in underwriting for like 2 weeks very short moved not fast enough it was a total flip from when i was working with her in the spring company good the LO Not
Sep 6th, 2022

HORRIBLE EXPERIENCE. 2 individuals (Tony & AJ) at Preferred Rate made us not have a good experience at all. They waited until the week of our closing to ask for a bunch of other documents that needed to be submitted 4 days prior to us closing. They also let us know 4 days prior to closing, that we would need to come to the table with thousands of dollars, after assuring us for months that the sale of our current home would bring us money that would cover everything and even have some left over. Weeks prior (3 weeks + more to be exact) there was little to no response to any emails, text or phone calls that we were sending them in reference to us asking if there needed to be anything else submitted, or if they received documents that we did submit. One of the lenders told us to trust him and by trusting him myself, my wife and our 1-year-old child almost ended up not having a place to live. We ended up losing the home and thankfully cancelled the deal to sell our home our home, or else we would have been homeless. You can go with whichever lender you choose. But if you value your mental health and dont want to waste your time, or money I would look into other lenders. The added stress and anxiety they caused us could have all been avoided.
Oct 14th, 2022

Aug 30th, 2022