Hours

Thursday:
9:00 AM - 7:30 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

2.6 - (221 reviews)
71
12
7
15
116
Read Our 221 Reviews

Chamber Rating

2.6 - (221 reviews)
71
12
7
15
116
  • Oliva Cid Masoud


    Apr 4th, 2024

  • Carli Novy

    Lived here since feb 2022 and have been pretty happy with everything. Maintenance is very responsive, Kevin always seems to be assigned to my requests hes always quick and very helpful to resolve our problems. Office needs improvement with communication but overall very happy!
    Mar 28th, 2024

  • David Ho

    It is rennovated that is for sure. But the office would not even pick up a single call. I have been trying to connect with the staff for about a week and still no reply or a message back even after leaving a voice message. Please get back to me since somebody is at least getting back to people on here and replying about their reviews.
    Mar 14th, 2024

  • Yo Or

    Am happy i moved here. Good place to live. Updated after 3 years living in Albion on northwest palatine Illinois I want to give a shoutout to starting with the management Nancy, my consultant Nathan and the maintenance team for making my stay here in this complex like a forever home Thank for caring about tenants and for doing a good and professional job .
    Feb 26th, 2024

  • Desiree Carter

    Would give it 5 stars but unfortunately the carelessness of management is very sad. Lived here since 2014 went through several owners. The renovation of the complex is beautiful. Its a fairly safe area and Ive never had any issues until now. I seen posts about stolen packages. There is a package room which is nice although half the time I have to contact luxer one to send me a code because the carriers dont scan the packages in. Not all carriers are aware of the package room and sometimes when ordering items there isnt an option to put in to deliver there so they end up delivering to the tenants building. I recently got a package stolen less than 24 hours of it being delivered to my building. I contacted management and they could care less and tell you its a police matter. Obviously theft is a police matter but also management should be more concerned that there are tenants living in the units they placed them in stealing packages. Something like this is and should be termination of lease. Shouldnt have to worry about something like this. So overall never had an issue but this issue did annoy me as this is something on going and the package room is a great deal but not all carriers deliver there. Maybe cameras in the foyer would stop people from stealing from buildings or at least catch them. Theres cameras everywhere else for security purposes building entrances especially by the mailboxes should be surveillanced.
    Mar 25th, 2024

Read Our 221 Reviews

About
Albion on Northwest

Welcome to Birchwood on Sterling, our pet-friendly community featuring one and two-bedroom apartments in Palatine, IL. Nestled in a refreshing green setting next to the Deer Grove Forest Preserve, we provide an away-from-it-all atmosphere, without secluding you from the outside world. Some of the best restaurants in the city are in our immediate vicinity, while Schaumburg’s thriving shopping scene and Chicago’s rich cultural scene are within a convenient ride.

Contact Info

Questions & Answers

Q What is the phone number for Albion on Northwest?

A The phone number for Albion on Northwest is: 847-221-9063.


Q Where is Albion on Northwest located?

A Albion on Northwest is located at 975 Sterling Ave, Palatine, IL 60067


Q What is the internet address for Albion on Northwest?

A The website (URL) for Albion on Northwest is: https://albionnorthwestapts.com/?utm_source=Google&utm_medium=Local%20Map%20Pack


Q What days are Albion on Northwest open?

A Albion on Northwest is open:
Thursday: 9:00 AM - 7:30 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is Albion on Northwest rated?

A Albion on Northwest has a 2.6 Star Rating from 221 reviewers.

Hours

Thursday:
9:00 AM - 7:30 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Related Categories

Ratings and Reviews
Albion on Northwest

Overall Rating

Overall Rating
( 221 Reviews )
71
12
7
15
116
Write a Review

Oliva Cid Masoud on Google

image

Business Response on Google Apr 8th, 2024
Hello, Olivia- Thank you for taking the time to share your feedback about your experience with Albion on Northwest, although we're disappointed to see your rating. We understand your frustration regarding the result of your application, but we'd like to clarify that all screening is done through a third-party credit system. Our team is confident in the level of service, assistance, and information we provided to you, and we are sorry to see that your experience cannot be looked back upon favorably. If you have any questions or would like to discuss your concerns further, please don't hesitate to contact our office directly. We're here to assist you in any way we can. Best regards, The Albion on Northwest Management Team

Carli Novy on Google

image Lived here since feb 2022 and have been pretty happy with everything. Maintenance is very responsive, Kevin always seems to be assigned to my requests hes always quick and very helpful to resolve our problems. Office needs improvement with communication but overall very happy!

Business Response on Google Mar 30th, 2024
Hello, Carli- Thank you for your wonderful 5-star review of Albion on Northwest! It's great to know that our maintenance team, especially Kevin, has been responsive and helpful in resolving any issues promptly. We appreciate your feedback regarding communication and will work diligently to improve in that area. Your satisfaction is important to us, and we're grateful for your continued residency and support. If you ever need anything or have further feedback, please don't hesitate to reach out to us. Best regards, Albion on Northwest Management

David Ho on Google

image It is rennovated that is for sure. But the office would not even pick up a single call. I have been trying to connect with the staff for about a week and still no reply or a message back even after leaving a voice message.
Please get back to me since somebody is at least getting back to people on here and replying about their reviews.

Business Response on Google Mar 15th, 2024
Hello, David- We appreciate you reaching out to us and bringing your concerns to our attention. We sincerely apologize for any difficulty you've encountered in reaching our team. Please know that resident satisfaction is our top priority, and we appreciate you speaking with us about your concerns. If you have any further questions or concerns, please don't hesitate to reach out to our property manager directly at [email protected]. Best regards, Albion on Northwest Management

Yo Or on Google

image Am happy i moved here.
Good place to live.
Updated after 3 years living in Albion on northwest palatine Illinois
I want to give a shoutout to starting with the management Nancy, my consultant Nathan and the maintenance team for making my stay here in this complex like a forever home
Thank for caring about tenants and for doing a good and professional job .

Business Response on Google Feb 15th, 2024
Hello- Thank you for sharing your positive 5-star review of Albion on Northwest! It's wonderful to know that after 3 years, you still feel like Albion on Northwest is your forever home. We greatly appreciate your shoutout to Nancy, Nathan, and our service team for their professionalism and dedication to making your stay enjoyable. We strive to provide a caring environment for all our residents, and your feedback reinforces our commitment to excellence. If you ever need anything or have any further feedback, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction at Albion on Northwest. Best regards, Albion on Northwest Management

Desiree Carter on Google

image Would give it 5 stars but unfortunately the carelessness of management is very sad. Lived here since 2014 went through several owners. The renovation of the complex is beautiful. Its a fairly safe area and Ive never had any issues until now. I seen posts about stolen packages. There is a package room which is nice although half the time I have to contact luxer one to send me a code because the carriers dont scan the packages in. Not all carriers are aware of the package room and sometimes when ordering items there isnt an option to put in to deliver there so they end up delivering to the tenants building. I recently got a package stolen less than 24 hours of it being delivered to my building. I contacted management and they could care less and tell you its a police matter. Obviously theft is a police matter but also management should be more concerned that there are tenants living in the units they placed them in stealing packages. Something like this is and should be termination of lease. Shouldnt have to worry about something like this. So overall never had an issue but this issue did annoy me as this is something on going and the package room is a great deal but not all carriers deliver there. Maybe cameras in the foyer would stop people from stealing from buildings or at least catch them. Theres cameras everywhere else for security purposes building entrances especially by the mailboxes should be surveillanced.

Business Response on Google Mar 25th, 2024
Hello, Desiree- Thank you for sharing your feedback about Albion on Northwest. We are disappointed to hear about your recent experience and sincerely apologize for any inconvenience caused. We understand your concerns regarding package deliveries, and we take these matters very seriously. Please know that we are actively working to address these issues and improve our processes to ensure a better experience for all residents. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We are here to assist you in any way we can. Best regards, Albion on Northwest Management

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Overall Rating

Overall Rating
( 221 Reviews )
71
12
7
15
116

Write a Review

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