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      Extended Stay America - Chicago - Skokie

      ( 544 Reviews )

      Extended Stay America - Chicago - Skokie
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      Chamber Rating

      3.4 - (544 reviews)
      201
      105
      84
      44
      110
      Read Our 544 Reviews

      Chamber Rating

      3.4 - (544 reviews)
      201
      105
      84
      44
      110
      › ‹
      • Micaiah Davis


        Apr 2nd, 2024

      • S J

        Crystal the general manager went above and beyond to assist my husband and me. Crystal suggested check out ESA website for any specials since our stay is over 30 days. It was worth it!! Our room is clean, everything works and all of staff is wonderful. Thank you
        Apr 1st, 2024

      • Martha McGuirk


        Apr 1st, 2024

      • Christian Scott

        Great customer service
        Apr 1st, 2024

      • Sephiroth J

        The rooms are DISGUSTING floor dirty roach crawling on wall (I HAVE PHOTOS OF EVERYTHING)dirty sheets its bed bugs here !! Woke up the next morning and my child was covered in bites went downstairs to complain when I overheard the general manager Crystal saying she was "glad" an employee quit! Also over heard her saying that it's limited housekeepers because they all quit WHAT!! this is unacceptable to talk about in the open and very inappropriate to speak about former employees in a way this was no private conversation! She was also very rude when I mentioned the bug bites and refuse to refund me I will be taking my concer to the health department and corporate I will also be calling the police during my stay I witnessed 3 drug transactions in the building I'm confused how this place is still operating!!! The assistant manager shaquita was pleasant with great hospitality but Crystal is a huge issue!! This place and this manage needs to be investigated
        Mar 31st, 2024

      Read Our 544 Reviews

      About
      Extended Stay America - Chicago - Skokie

      Extended Stay America - Chicago - Skokie is located at 5211 Old Orchard Rd in Skokie, Illinois 60077. Extended Stay America - Chicago - Skokie can be contacted via phone at 847-663-9031 for pricing, hours and directions.

      Contact Info

      •   847-663-9031

      Questions & Answers

      Q What is the phone number for Extended Stay America - Chicago - Skokie?

      A The phone number for Extended Stay America - Chicago - Skokie is: 847-663-9031.

      Q Where is Extended Stay America - Chicago - Skokie located?

      A Extended Stay America - Chicago - Skokie is located at 5211 Old Orchard Rd, Skokie, IL 60077

      Q What is the internet address for Extended Stay America - Chicago - Skokie?

      A The website (URL) for Extended Stay America - Chicago - Skokie is: https://www.extendedstayamerica.com/hotels/il/chicago/skokie?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America - Chicago - Skokie rated?

      A Extended Stay America - Chicago - Skokie has a 3.4 Star Rating from 544 reviewers.

      Ratings and Reviews
      Extended Stay America - Chicago - Skokie

      Overall Rating

      Overall Rating
      ( 544 Reviews )
      201
      105
      84
      44
      110
      Write a Review

      Micaiah Davis on Google

      image

      S J on Google

      image Crystal the general manager went above and beyond to assist my husband and me.
      Crystal suggested check out ESA website for any specials since our stay is over 30 days.
      It was worth it!!
      Our room is clean, everything works and all of staff is wonderful.
      Thank you

      Business Response on Google Mar 28th, 2024
      Dear S J, Thank you for taking the time to share your positive experience at Extended Stay America. We're thrilled to hear that Crystal, our general manager, provided exceptional service and assisted you during your stay. We're delighted that you found our extended stay accommodations to be clean, functional, and enjoyable. Your satisfaction is our priority, and we're grateful for your kind words about our staff. We'll be sure to pass along your compliments to Crystal and the rest of our team. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,Hotel Management

      Martha McGuirk on Google

      image

      Christian Scott on Google

      image Great customer service

      Business Response on Google Apr 2nd, 2024
      Dear Scott, Thank you for choosing Extended Stay America. Our team strives to ensure a homely experience for every guest with seamless service and accommodations. Your kind remarks about our staff are greatly appreciated. On behalf of everyone here, we invite you to stay with us again soon!Sincerely,Hotel Management

      Sephiroth J on Google

      image The rooms are DISGUSTING floor dirty roach crawling on wall (I HAVE PHOTOS OF EVERYTHING)dirty sheets its bed bugs here !! Woke up the next morning and my child was covered in bites went downstairs to complain when I overheard the general manager Crystal saying she was "glad" an employee quit! Also over heard her saying that it's limited housekeepers because they all quit WHAT!! this is unacceptable to talk about in the open and very inappropriate to speak about former employees in a way this was no private conversation! She was also very rude when I mentioned the bug bites and refuse to refund me I will be taking my concer to the health department and corporate I will also be calling the police during my stay I witnessed 3 drug transactions in the building I'm confused how this place is still operating!!! The assistant manager shaquita was pleasant with great hospitality but Crystal is a huge issue!! This place and this manage needs to be investigated

      Business Response on Google Apr 1st, 2024
      Dear Sephiroth J, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 544 Reviews )
      201
      105
      84
      44
      110

      Write a Review

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