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      Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

      ( 0 Reviews )

      Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel
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      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
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      Chamber Rating

      Verified Member
      0.0 - (0 reviews)
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      About
      Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

      Unique Among Hotels in Downtown IndianapolisWelcome to the Crowne Plaza Indianapolis Downtown Union Station. Listed on the National Register of Historic Places, the hotel features a convenient downtown location offering upscale modern amenities. The Crowne Plaza Indianapolis Downtown Union Station is in the heart of Indianapolis' shopping, dining and entertainment district and is connected to the Indiana Convention Center and Lucas Oil Stadium. Our hotel's accommodations promise a comfortable stay in a unique, historic setting.The Crowne Plaza Indianapolis Downtown Union Station offers over 55,000 sq ft of event space for up to 2,500 featuring our Grand Hall Ballroom, America's first Union Station, which provides an exquisite backdrop for any function. Our hotel's downtown Indianapolis location is near attractions such as the Indianapolis Motor Speedway, Bankers Life Fieldhouse, Children's Museum, Indianapolis Zoo and the NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as complimentary high-speed wireless Internet access, fitness and business centers, an indoor pool and the Crowne Plaza Sleep Advantage program.

      Contact Info

      Languages

      • EN
      • ES

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • MASTERCARD
      • VISA

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      Questions & Answers

      Q What is the phone number for Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      A The phone number for Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is: (317) 631-2221.

      Q Where is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel located?

      A Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is located at 123 West Louisiana St., Indianapolis, Indiana 46225

      Q What is the internet address for Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      A The website (URL) for Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is: https://www.ihg.com/crowneplaza/hotels/us/en//indianapolis/inddt/hoteldetail

      Q How big is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      A Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel employs approximately 20+ people.

      Q What days are Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel open?

      A Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is open:
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours

      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours

      Ratings and Reviews
      Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

      Overall Rating

      Overall Rating
      ( 0 Reviews )
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      Ian Anthony on Google

      image I stayed here the night before the eclipse on April 7th, 2024. Apparently, when the hotel is full, there's no hot water available in the morning. Otherwise the hotel is nice.
      I'd definitely have liked to know about the hot water issues, which is why I'm telling you all now. If you're coming through town for an event that will be drawing a lot of people to Indianapolis, stay somewhere else for sure.

      Business Response on Google Apr 7th, 2024
      Dear Ian,We're sorry to hear you had a less-than-pleasant stay. We greatly appreciate your time to provide us with valuable feedback. We value our guests and strive to provide great service. If you would like to discuss this further, please reach out to any of our team member, as this is the only way we can improve. We sincerely hope to have the opportunity to serve you again in the future and exceed your expectations.Sincerely,Charmaine Mateo EnopiaAssistant Front Office Manager

      Eva Clark on Google

      image Overall my experience was great....but the hotel needs to update the information online concerning parking...there is no parking only a small valet area...the parking garage is a complete whole. The garage has been completely demolished. It is very misleading to customers. The parking is two blocks away...you have to walk down the street with luggage and bags...to a parking garage...totally inconvenient.
      Nearby activities: Plenty of food and a mall nearby...also a stadium or two in the are...to catch a game if you're into sports.

      Business Response on Google Apr 7th, 2024
      Dear Eva,Thank you for taking the time to rate our hotel. We greatly appreciate you providing feedback regarding our valet parking. Since our property is centrally located in the heart of downtown and locations in high-demand areas or upscale neighborhoods, parking are typically busy due to increased demand most especially if there is a big event. Your feedback will be shared with our team. We sincerely hope to opportunity to serve you again in the future and exceed your expectations.Sincerely,Charmaine Mateo EnopiaAssistant Front Office Manager

      Junie Robinson on Google

      image

      Business Response on Google Apr 7th, 2024
      Dear Junie,Thank you so much for your exceptional rating. We're glad we won your trust and provided you with the best. Your feedback is extremely valuable to us as we use it to continuously make changes to our brand to improve the guest experience. We are indeed looking forward to your next visit here at Crowne Plaza INDIANAPOLIS-DWTN-UNION STN.Sincerely,Charmaine EnopiaAssistant Front Office Manager

      Austin Blair on Google

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      Kenna Tincher on Google

      image This was the perfect mini vacation, especially if you have a little one that loves trains. The only downfall was the overnight parking for the hotel being 50 dollars. Plus, tip. Also, it's really easy for kids to buy movies if they get the remote. There was no password before it charges, and my 3 year old accidentally spent 20 dollars on a movie. I believe they said we would be refunded since we didn't watch it, so that was appreciated! The pool was perfect for my kids 1,3,6&8 and pretty warm! Overall, it was a great time.
      Nearby activities: The Spaghetti Factory is within walking distance for small children and was a cute experience that highlights more of that old downtown feel and has a train car inside as well.
      Walkability: Easy to get to from the hotel.

      Business Response on Google Apr 4th, 2024
      Dear Kenna,Thank you for your great review. We value our guest and their experience over all else so we're happy to hear you enjoyed your stay! Thank you for your feedback about the movie access from out TV, we'll be sure to look into this further.We appreciate having you as our guest, and we hope you'll visit us again soon.Sincerely,Charmaine Mateo Enopia Assistant Front Office Manager

      Overall Rating

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