Veridian Credit Union

Jan 13th, 2022

I get charged overdraft fees WITHOUT notification or any grace period to move money from one account to another to avoid fees.. I have two checking accounts and therefore two debit cards and must have accidentally used the debit card number that I had no money on at the time. So they charge me for insufficient funds WITHOUT notice. I contacted customer service and they say Veridian gets charged for these mistaken transactions. That's a LIE. I've researched and banks DO NOT get charged any penalties just because customers accidentally overdraft on their accounts. Veridian is only trying to make money. They say "As a not-for-profit financial cooperative". So here they LYING and charging me overdraft fees just so they can make money. I hope they go broke and there customers have to switch their money somewhere else. WORST CUSTOMER SERVICE EVER
Aug 31st, 2021

Great rates. But they are becoming more of a bank than a credit union. Poor customer service and now you are just a number
Jun 24th, 2021

I work at a bank in Altoona but I bank with Veridian in Ankeny. They have been far busier than our bank has been during this pandemic. Just wanted to say thank you for all of your hard work. Tellers, bankers, officers, etc. Your staff is AMAZING!!! I hope things slow down for you all soon.
Jan 16th, 2021

Jan 13th, 2021