Chamber of Commerce

      Hilton Garden Inn Omaha East/Council Bluffs

      ( 835 Reviews )

      Hilton Garden Inn Omaha East/Council Bluffs
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      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.0 - (835 reviews)
      385
      248
      100
      44
      58
      Read Our 835 Reviews

      Chamber Rating

      Verified Member
      4.0 - (835 reviews)
      385
      248
      100
      44
      58
      › ‹
      • sly syme

        IT WAS HONESTLY HORRIBLE
        Apr 4th, 2024

      • CandiseLB

        Nice hotel connected to Horseshoe. Thanks Rebecca for great customer service.
        Mar 14th, 2024

      • Missy Ackerberg

        All I can say is this is not what we expected staying at a Hilton property the toilet was not cleaned at all it had poop stuck to the sides of the bowl! Then the next morning we go down to breakfast only to find out that their restaurant charges 14 dollars for a breakfast that is what you would get at any other hotel chain for free!! They seriously charge for a continental breakfast nothing fresh just all set out self serve! As much as you pay for a room I expected better from a Hilton when we talked to the front desk the lady with the nose ring rolled her eyes and said oh ok we will never stay again Nearby activities: The horseshoe casino is located next to the hotel which is why we stayed
        Jan 7th, 2024

      • Lauren Copeland

        The gal at the front desk did not properly check us in so the system cancelled our stay. Because of this they booked the room we were in while we were asleep at 3:30 am!! Someone came walking into our room then security showed up 20 min later. We probably wont be booking a Hilton stay anytime soon.
        Dec 23rd, 2023

      • Jennifer Jerome


        Dec 15th, 2023

      Read Our 835 Reviews

      About
      Hilton Garden Inn Omaha East/Council Bluffs

      The Hilton Garden Inn Omaha East/Council Bluffs is the only hotel connected to the Horseshoe Casino. The Hilton Garden is connected to the Legendary Horseshoe Casino by an indoor walkway. Every guest at the Hilton Garden Inn is sure to find legendary experiences and legendary fun. The guests of the Hilton Garden Inn can try their luck on over 17 different types of table games, 1800 slot machines or the famous Horseshoe Poker Room.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Hilton Garden Inn Omaha East/Council Bluffs?

      A The phone number for Hilton Garden Inn Omaha East/Council Bluffs is: (712) 309-9000.

      Q Where is Hilton Garden Inn Omaha East/Council Bluffs located?

      A Hilton Garden Inn Omaha East/Council Bluffs is located at 2702 Mid America Drive, Council Bluffs, Iowa 51501

      Q What is the internet address for Hilton Garden Inn Omaha East/Council Bluffs?

      A The website (URL) for Hilton Garden Inn Omaha East/Council Bluffs is: https://www.hilton.com/en/hotels/omaeagi-hilton-garden-inn-omaha-east-council-bluffs/?SEO_id=YEXTN-AMER-GI-OMAEAGI&y_source=1_MjA4MzM5OC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Hilton Garden Inn Omaha East/Council Bluffs?

      A Hilton Garden Inn Omaha East/Council Bluffs employs approximately 20+ people.

      Q What days are Hilton Garden Inn Omaha East/Council Bluffs open?

      A Hilton Garden Inn Omaha East/Council Bluffs is open:
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours

      Q How is Hilton Garden Inn Omaha East/Council Bluffs rated?

      A Hilton Garden Inn Omaha East/Council Bluffs has a 4.0 Star Rating from 835 reviewers.

      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours

      Ratings and Reviews
      Hilton Garden Inn Omaha East/Council Bluffs

      Overall Rating

      Overall Rating
      ( 835 Reviews )
      385
      248
      100
      44
      58
      Write a Review

      sly syme on Google

      image IT WAS HONESTLY HORRIBLE

      Business Response on Google Apr 7th, 2024
      Hi Sly - We always aim to deliver a great experience at our hotel, and we are so sorry we didn’t meet your expectations. Please reach out to us at https://help.hilton.com/s/contactsupport if you would like to discuss the issues you had while staying with us in more depth. We're always improving and we hope you give us another chance in the future.

      CandiseLB on Google

      image Nice hotel connected to Horseshoe. Thanks Rebecca for great customer service.

      Business Response on Google Mar 12th, 2024
      Hi Candise, thank you so much for staying with us! It was a pleasure having you and we are happy to hear you had a pleasant stay.

      Missy Ackerberg on Google

      image All I can say is this is not what we expected staying at a Hilton property the toilet was not cleaned at all it had poop stuck to the sides of the bowl! Then the next morning we go down to breakfast only to find out that their restaurant charges 14 dollars for a breakfast that is what you would get at any other hotel chain for free!! They seriously charge for a continental breakfast nothing fresh just all set out self serve! As much as you pay for a room I expected better from a Hilton when we talked to the front desk the lady with the nose ring rolled her eyes and said oh ok we will never stay again
      Nearby activities: The horseshoe casino is located next to the hotel which is why we stayed

      Business Response on Google Dec 28th, 2023
      Hi Missy, we apologize for the cleanliness issues you encountered with the toilet and the disappointment with our breakfast offerings. We strive to provide a comfortable and enjoyable stay for all our guests, and we fell short. We take your concerns seriously and would appreciate the opportunity to discuss your experience further. Please reach out to our support team at https://help.hilton.com/s/contactsupport or (712) 309-9000. We are looking into the matter and will address it accordingly. Thank you for your understanding.

      Lauren Copeland on Google

      image The gal at the front desk did not properly check us in so the system cancelled our stay. Because of this they booked the room we were in while we were asleep at 3:30 am!! Someone came walking into our room then security showed up 20 min later. We probably wont be booking a Hilton stay anytime soon.

      Jennifer Jerome on Google

      image

      Business Response on Google Jan 4th, 2024
      Hi Jennifer, we're sorry to see your 3 star review. We appreciate you taking the time to leave your review with us. Please contact us at https://help.hilton.com/s/contactsupport so we can gather more details about your room and stay, to further investigate.
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      Overall Rating

      Overall Rating
      ( 835 Reviews )
      385
      248
      100
      44
      58

      Write a Review

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