Best Western River Cities
-
31 Russell Plaza Dr
Ashland, Kentucky 41101 - (606) 326-0357
- Website
Hours
Chamber Rating
-
Bill Trimble
Nice rooms, wonderful shower. Only complaint would be the A/C made losts of noise when turned on
Apr 22nd, 2024 -
Tracy Richmond
Recently stayed at this "recently remodeled" location for an event. The gentleman at check in was very nice and the lobby was clean. Not long after arriving in our room, we discovered that the AC unit was not functioning properly. We booked this king room several months ago. After calling the front desk, we were told that there were no other king rooms available and that maintenance would not be available until the next day. We had to leave our stuff in the king room and sleep in a smaller room for the first night. Maintenance took care of the unit the following morning. We went back to our king room for the remainder of our stay. We could hear doors being slammed all around us for the 4 days and 3 nights we were there. We could also hear people walking around and stomping on the hallway above us. While housekeeping did leave us fresh towels in a bag outside of our room, they did not clean our room or remove trash for the duration of our stay. On the last day there, our thermostat stopped working. The lady that took care of breakfast was super sweet and they did have a nice breakfast layout. When we checked out, our total was higher than what was booked on the BW website. The lady at the desk at checkout said there was nothing she could do about it. I have reached out to the manager three times to rectify the situation, but nobody has bothered getting back with me. Doubt I will ever stay there again. Has the potential to be a nice place.
Apr 22nd, 2024 -
Debra Ray Atkins
Apr 19th, 2024 -
Zach Stokes
Apr 16th, 2024 -
J Pat Hodges
Apr 2nd, 2024
About
Best Western River Cities
Located in Ashland,KY, the Best Western River Cities is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Brands
- Best Western
Vidoes
Questions & Answers
Q What is the phone number for Best Western River Cities?
A The phone number for Best Western River Cities is: (606) 326-0357.
Q Where is Best Western River Cities located?
A Best Western River Cities is located at 31 Russell Plaza Dr, Ashland, Kentucky 41101
Q What is the internet address for Best Western River Cities?
A The website (URL) for Best Western River Cities is: https://www.bestwestern.com/en_US/book/hotel-rooms.18089.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:18089
Q What days are Best Western River Cities open?
A Best Western River Cities is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Q How is Best Western River Cities rated?
A Best Western River Cities has a 4.2 Star Rating from 366 reviewers.
Hours
Ratings and Reviews
Best Western River Cities
Overall Rating
Overall Rating
( 366 Reviews )Bill Trimble on Google
Nice rooms, wonderful shower.
Only complaint would be the A/C made losts of noise when turned on
Tracy Richmond on Google
Recently stayed at this "recently remodeled" location for an event. The gentleman at check in was very nice and the lobby was clean. Not long after arriving in our room, we discovered that the AC unit was not functioning properly. We booked this king room several months ago. After calling the front desk, we were told that there were no other king rooms available and that maintenance would not be available until the next day. We had to leave our stuff in the king room and sleep in a smaller room for the first night. Maintenance took care of the unit the following morning. We went back to our king room for the remainder of our stay. We could hear doors being slammed all around us for the 4 days and 3 nights we were there. We could also hear people walking around and stomping on the hallway above us. While housekeeping did leave us fresh towels in a bag outside of our room, they did not clean our room or remove trash for the duration of our stay. On the last day there, our thermostat stopped working. The lady that took care of breakfast was super sweet and they did have a nice breakfast layout. When we checked out, our total was higher than what was booked on the BW website. The lady at the desk at checkout said there was nothing she could do about it. I have reached out to the manager three times to rectify the situation, but nobody has bothered getting back with me. Doubt I will ever stay there again. Has the potential to be a nice place.
Debra Ray Atkins on Google
Zach Stokes on Google
J Pat Hodges on Google
Overall Rating
Overall Rating
( 366 Reviews )Write a Review
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