Enterprise Car Sales

Came to the car lot with little expectations as this was my first time buying a car from Enterprise. To my surprise the process was absolutely easy and all of my teenager car needs were met!!! Thank you again!!!
Apr 7th, 2024

The salesperson, Lora was great! I want to exempt her from this statement. However, 2 days after I bought my vehicle the check engine light appeared. I was informed by the dealership to take it to Ken Towery, in which for 3 days I received the run around without resolution. I spoke to the dealership manager several times and was verbally told that my vehicle is up to date on all routine maintenance and had zero recalls upon sale. One week later, I received conflicting information from the BMW service department which stated that I needed over $3000 of routine maintenance, repairs and that the car did indeed have a recall. I emailed the local Enterprise branch as well as corporate/customer service email addresses, giving them a chance for resolution. I have received no contact beyond a local level and no solution to the issues which began only 2 days after having the vehicle in my possession. Update: corporate finally contacted me 2 months after I left the initial review and thought my issue had been resolved. Amy and Stephen were helpful and ensure I was reimbursed for the repair. I thanked them for their customer service.
Apr 7th, 2024

Overall, I am really happy with the car I brought. It was an easy purchase. Unfortunately, enterprise pulled my credit 9 times which has negatively impacted my credit score.
Mar 30th, 2024

The staff was great and very helpful prior to me even walking in the door. The process was easy. This is my second time purchasing a vehicle from Enterprise and I absolutely love them.
Mar 29th, 2024

Had an awesome experience. Lora did a great job of making sure she took care of all of my needs and had me in my new car in no time!
Mar 15th, 2024