TownePlace Suites by Marriott Gaithersburg

Hygiene issues Bed not properly cleaned High level of weed smoke smell Disgusting as Im surprised this property is a Marriott Labeled Hotel Definitely NOT Marriott Hotels standards
Apr 7th, 2024

The were replacing carpet in multiplerooms, and I was unable to sleep in. Rooms are dated. Rooms: Need to update the rooms.
Apr 3rd, 2024

Apr 1st, 2024

I can not believe the ratings of this place. It was terrible!! First we started with some kid asking my son in the lobby if he could have his McDonalds because he hadnt eaten that day. Then we go into the building where our room is and the entire place is dirty and smells like butt mixed with weed. The room was tiny and very poorly lit. The safety lock on the door wouldnt close because it looked like it had been bent. Half the outlets didnt work. The beds were the absolute worst beds we have ever slept in. Literally caving in in the middle. The floors were dirty, the washcloth left for the kitchen area had a huge hole in the middle. We were left 2 towels for a room that sleeps 6. The people in the room next to us were smoking and the smoke was coming under our door. I have an infant so I was upset. I called the front desk and was told everyone knows to smoke outside and there was nothing they could do. I would not recommend this place to anyone. We have stayed at Marriot hotels several times in the past and I can not believe the company allows this place to hold that name. Rooms: Small, poorly lit, beds caving in
Apr 6th, 2024

This hotel was actually the worst hotel Ive ever stayed at. Extremely unsafe. Windows wouldnt lock, no additional security other than swiping a general card that all hotel residents had to get into your building. The entire building smelled like weed, my room smelled so bad, there were garbage bags laying outside in the hallways at all times. The air conditioning smelled bad, my shower my broken, and my chair was broken. The staff were friendly, but didnt take concerns seriously. Breakfast area was very cramped and had limited options. Please be careful when staying here.the first time I genuinely felt unsafe at a hotel. Rooms: Rooms are rundown, filthy and the carpets smell HORRIBLE. Safety: Highly unsafe hotel to stay at. Food & drinks: Limited choices for breakfast and for other food/drink items.
Apr 5th, 2024