Jake's Moving and Storage

Dear Andrew Eron,Thank you for bringing your concerns to our attention. At Jake's Moving, we are genuinely sorry to hear that your experience with us did not meet the high standards we aim for. We are committed to providing reliable and respectful service, and we regret that we did not meet these expectations in your case.Regarding your concern about removing negative reviews, we want to clarify that we can’t delete reviews on Google My Business. Google's policy ensures that reviews are an honest and accurate reflection of customer experiences. A review can be removed only by the person who posted it or if it violates Google’s guidelines. We believe in transparency and value all customer feedback, which helps us improve our services.We are keen to understand your specific concerns and would greatly appreciate the opportunity to rectify the situation. Please contact us with more details about your experience. This will help us address your issue directly and enhance our service for all our customers.Please reach out to us at [email protected] or call (202) 234-1233We are eager to listen and work towards a satisfactory resolution.Sincerely,Shimon SwissaCustomer Service TeamJake's Moving