Chamber of Commerce

      Potbelly

      ( 86 Reviews )

      Potbelly
      • 1 Federal St Ste 100 Ste 100
        Boston, Massachusetts 02110
      •   857-206-8642
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      Hours

      Thursday:
      7:00 AM - 5:00 PM
      Friday:
      7:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:00 AM - 5:00 PM
      Tuesday:
      7:00 AM - 5:00 PM
      Wednesday:
      7:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (86 reviews)
      39
      22
      3
      8
      14
      Read Our 86 Reviews

      Chamber Rating

      3.7 - (86 reviews)
      39
      22
      3
      8
      14
      › ‹
      • Angela Spence


        Feb 15th, 2024

      • Jackie Times

        Servers are very arrogant, they feel superior, full of attitude! I would rate 0 stars!
        Jan 30th, 2024

      • Jarrett Sparks

        Poor service. First time here, I didn't know they don't even ask before they run the sandwich through the toaster if you want it toasted, so when they did that I told the lady I didn't want mines toasted so they obviously had to make it again. Then they start talking in Spanish the entire time. I thought that was completely rude!
        Nov 10th, 2023

      • K G

        Sandwich was ok but the service is HORRIBLE! Last time I spend my money in this place !
        Nov 7th, 2023

      • Katie Martinez Castellano

        Terribly small and over priced.
        Sep 8th, 2023

      Read Our 86 Reviews

      About
      Potbelly

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      •   857-206-8642
      •   (617) 423-3303
      •   Facebook

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 857-206-8642.

      Q Where is Potbelly located?

      A Potbelly is located at 1 Federal St Ste 100 Ste 100, Boston, Massachusetts 02110

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://potbelly.com/locations/massachusetts/1-federal

      Q What days are Potbelly open?

      A Potbelly is open:
      Thursday: 7:00 AM - 5:00 PM
      Friday: 7:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 7:00 AM - 5:00 PM
      Tuesday: 7:00 AM - 5:00 PM
      Wednesday: 7:00 AM - 5:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 3.7 Star Rating from 86 reviewers.

      Hours

      Thursday:
      7:00 AM - 5:00 PM
      Friday:
      7:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      7:00 AM - 5:00 PM
      Tuesday:
      7:00 AM - 5:00 PM
      Wednesday:
      7:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      39
      22
      3
      8
      14
      Write a Review

      Angela Spence on Google

      image

      Business Response on Google Feb 15th, 2024
      Hi Angela, Thank you for the 5-stars! ⭐⭐⭐⭐⭐

      Jackie Times on Google

      image Servers are very arrogant, they feel superior, full of attitude! I would rate 0 stars!

      Business Response on Google Mar 8th, 2024
      Hi Jackie,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We’re sorry to hear of your less than satisfactory experience. Being known for our great customer service it came as a surprise, please reach out to us directly at [email protected] so we can discuss this directly with you. We value our customers opinions and would like to thank you for bringing this to our attention.

      Jarrett Sparks on Google

      image Poor service. First time here, I didn't know they don't even ask before they run the sandwich through the toaster if you want it toasted, so when they did that I told the lady I didn't want mines toasted so they obviously had to make it again. Then they start talking in Spanish the entire time. I thought that was completely rude!

      Business Response on Google Mar 6th, 2024
      Hi Jarrett,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to us at [email protected] so we can discuss this directly with you.

      K G on Google

      image Sandwich was ok but the service is HORRIBLE! Last time I spend my money in this place !

      Business Response on Google Oct 16th, 2023
      Hi K.We apologize for your experience, we work hard to have great customer service, we look forward to seeing you again soon, so we can show you just how great we really are and we appreciate you reaching out to us so we can continue to improve. Peace, Love & Potbelly.

      Katie Martinez Castellano on Google

      image Terribly small and over priced.

      Business Response on Google Aug 22nd, 2023
      Hi Katie,We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at [email protected].
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      Overall Rating

      Overall Rating
      ( 86 Reviews )
      39
      22
      3
      8
      14

      Write a Review

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