Kendall Square Dental Associates
-
1 Kendall Square BLDG 300, STE B3104
Cambridge, Massachusetts 02139 - 617-577-8700
Hours
Chamber Rating
-
Spencer Carpenter
Great experience!
Mar 26th, 2023 -
Katherine Treacy
Close to work, very nice people throughout the office. Simple cleaning and it went so smoothly. Dentist listened to me and fielded all my questions !
Mar 21st, 2023 -
Dan Nussbaum
Mar 9th, 2023 -
Shahabeddin Mohin
Mar 6th, 2023 -
Rich Fletcher
I was a loyal patient/customer at Kendall Dental for over 20 years, but then had a horrible experience, and learned the hard way that they do NOT help patients with insurance. Right before the pandemic (December), I got scheduled for a significant procedure that was supposed to be covered by insurance, but a month later, I was surprised with a bill for $1600! It turns out that I had exceeded my covereage for the year, and if Kendall Square Dental had just gotten an insurance quote and scheduled this procedure just TWO WEEKS later, my insurance coverage would have renewed after January 1st, and everything would have been completely paid. After this happened, I immediately paid $600, which is all I could afford at the time, and then I tried reaching out to the owner, Dr. Alex Callejas, who has the power to make adjustments to the bill. Unfortunately, all business operations are controlled by Amy, who is Dr. Callejas' partner and aggressively manages the front desk and billing. Even after being their patient for 20 years, Amy refused to let me talk to the owner and was surprisingly condescending and unapologetic. Her exact response was, "We sometimes do insurance estimates for patients, but they are purely done as a COURTESY for patients. It is the patient's responsibility to check with their insurance to verify coverage." Although I tried for many months, Kendall Square Dental refused to acknowledge any responsibility for this mistake, refused to intercede with the insurance on my behalf, and refused to give me any discount/adjustment whatsovever on the bill. Amy sent my bill to a collections agency, and I am now living with that large hit on my credit score. I want to report that in the past couple years, I have discovered several great convenient dentists in the (Davis Sq and Porter Sq area) and also discovered that ALL these dentists do ROUTINE insurance quotes (without asking) for ALL patients. To avoid painful surprises, ALL dentists tell me exactly what my cost is going to be BEFORE the procedure is done. All other dentists also offer advice on how to plan my dental procedures to get the most out of my insurance coverage. I am leaving this review to let other people know what to expect from a GOOD dentist, and let people know that there are many much better dental clinics in the Cambridge/Somerville (Davis/Porter) area who all offer comprehensive support for insurance, have better record-keeping, and treat patients with empathy and respect. I have nothing against the doctors who work there, but Kendall Dental is gaslighting its patients into thinking that its service is state-of-the-art. Dont fall for it. If you dont believe this review, please read the other negative reviews and also try other dentists, and see for yourself.
Feb 24th, 2023
Contact Info
- 617-577-8700
Services
- Initial Oral Examination
- The Preventive Program
- Dental Fillings
- Gum Treatment
- Crowns & Caps
- Bridges & Dentures
- Dental Implants
- Pediatric Dental Care
- Teeth Whitening
- Veneers
- Root Canals
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Kendall Square Dental Associates?
A The phone number for Kendall Square Dental Associates is: 617-577-8700.
Q Where is Kendall Square Dental Associates located?
A Kendall Square Dental Associates is located at 1 Kendall Square BLDG 300, STE B3104, Cambridge, Massachusetts 02139
Q What is the internet address for Kendall Square Dental Associates?
A The website (URL) for Kendall Square Dental Associates is: http://kendallsquaredentalassociates.com/
Q How big is Kendall Square Dental Associates?
A Kendall Square Dental Associates employs approximately 20+ people.
Q What days are Kendall Square Dental Associates open?
A Kendall Square Dental Associates is open:
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Q How is Kendall Square Dental Associates rated?
A Kendall Square Dental Associates has a 4.7 Star Rating from 133 reviewers.
Hours
Ratings and Reviews
Kendall Square Dental Associates
Overall Rating
Overall Rating
( 133 Reviews )Spencer Carpenter on Google
Great experience!
Katherine Treacy on Google
Close to work, very nice people throughout the office. Simple cleaning and it went so smoothly. Dentist listened to me and fielded all my questions !
Dan Nussbaum on Google
Shahabeddin Mohin on Google
Rich Fletcher on Google
I was a loyal patient/customer at Kendall Dental for over 20 years, but then had a horrible experience, and learned the hard way that they
do NOT help patients with insurance. Right before the pandemic (December), I got scheduled for a significant procedure that was
supposed to be covered by insurance, but a month later, I was surprised with a bill for $1600! It turns out that I had exceeded my covereage for the year, and if Kendall Square Dental had just gotten an insurance quote and scheduled this procedure just TWO WEEKS later, my insurance coverage would have renewed after January 1st, and everything would have been completely paid. After this happened, I immediately paid $600, which is all I could afford at the time, and then I tried reaching out to the owner, Dr. Alex Callejas, who has the power to make adjustments to the bill. Unfortunately, all business operations are controlled by Amy, who is Dr. Callejas' partner and aggressively manages the front desk and billing. Even after being their patient for 20 years, Amy refused to let me talk to the owner and was surprisingly condescending and unapologetic. Her exact response was, "We sometimes do insurance estimates for patients, but they are purely done as a COURTESY for patients. It is the patient's responsibility to check with their insurance to verify coverage." Although I tried for many months, Kendall Square Dental refused to acknowledge any responsibility for this mistake, refused to intercede with the insurance on my behalf, and refused to give me any discount/adjustment whatsovever on the bill. Amy sent my bill to a collections agency, and I am now living with that large hit on my credit score. I want to report that in the past couple years, I have discovered several great convenient dentists in the (Davis Sq and Porter Sq area) and also discovered that ALL these dentists do ROUTINE insurance quotes (without asking) for ALL patients. To avoid painful surprises, ALL dentists tell me exactly what my cost is going to be BEFORE the procedure is done. All other dentists also offer advice on how to plan my dental procedures to get the most out of my insurance coverage. I am leaving this review to let other people know what to expect from a GOOD dentist, and let people know that there are many much better dental clinics in the Cambridge/Somerville (Davis/Porter) area who all offer comprehensive support for insurance, have better record-keeping, and treat patients with empathy and respect. I have nothing against the doctors who work there, but Kendall Dental is gaslighting its patients into thinking that its service is state-of-the-art. Dont fall for it. If you dont believe this review, please read the other negative reviews and also try other dentists, and see for yourself.
Overall Rating
Overall Rating
( 133 Reviews )Write a Review
Dental Clinic Near Me in Cambridge, MA
Ethio Dental Care LLC
Cambridge, MA 02138
617-714-3431 ( 8 Reviews )
Forsyth Institute
Cambridge, MA 02142
(617) 262-5200 ( 79 Reviews )
Harvard Dental Center- Cambridge
Cambridge, MA 02138
617-432-1434 ( 65 Reviews )
Dr. Gregory P. Kosmidis, DMD
Cambridge, MA 02142
617-497-6453 ( 1 Reviews )
Fresh Pond
Cambridge, Massachusetts 02140
617-313-7944 ( 116 Reviews )
Commonwealth Oral & Maxillofacial Surgical Associates
Cambridge, MA 02140
617-492-8700 ( 52 Reviews )
Timothy P Deahl DDS PC
Cambridge, MA 02140
( 74 Reviews )
Dr. Dental: Dentistry & Braces
Cambridge, MA 02139
617-868-9400 ( 503 Reviews )