NAPA Auto Parts
-
4294 Shoreline Dr
Spring Park, Minnesota 55384 - 952-471-8832
Hours
Chamber Rating
-
Matthew Willette
They had what I needed and it was all at a fair price
Nov 3rd, 2023 -
steve grand
Oct 21st, 2023 -
Sergey Moskvin
I would have given it negative 5 if it was possible. Here is the what happened. My wife got a new car and I inherited her old one. Old car needed overhaul really bad as it has nearby 270,000 miles. Anyway, it overheated, and thermostat stuck half way open. I decided to change drive serpentine belt, idling pulleys, and spring loaded automatic tensioner. I thought well maybe I will replace the water pum too since I am taking cooling system apart. However, upon taking belt and the pulleys off, I have discovered that water pump cannot be replaced unless engine is half way out and the water pump has 18 bolts!!! Moreover, belt tensioner cannot be replaced either since its bracket is under the AC compressor. I figured I won't be able to do it, and, besides car has a lot of miles, and it's not worth to put sanity sweat, blood, and money in it. Anywho, I wanted to return parts. Unfortunately, my grandson ripped the tensioner and pulleys boxes as I was checking the parts out. The guy said, I am not accepting parts without box. I said look, how come in the past I have returned parts without boxes and sometimes without reciept, and there were no problems? He said: "I don't care if it was the other guy who accepted returns. I am not!" I got really infuriated really fast. So I said: "Okay, how about you can deduct some like 10-20% for getting new box and restocking fee, or for whatever that caused inconveniences." We are talking about parts order worth $450. He could have gotten $50 for restocking fees, but no, he has gotten even more cocky. And, no wander he didn't want to accept parts back. I think he might collect sales commissions or some sort of financial incentives. I told him to get the manager, and he said he was a manager and his name I believe Chris. I told him everything I think about the unpleasant situation, and that I am going to get hold of some superiors. I asked him if they have some method to file a complaint, and he said he doesn't know anything. I have spent at that store and other napas I don't know how many hundreds of dollars prior to this horrific experience. I leave in Mound, and this particular store is shy of mile away, very convenient. There is also ORiley's store about mile down the road fro napa, and I go there too if napa doesn't have things I need. Guys and gails at O'Reilly's always accepted returns without receipts or box if it just a white paper box. I still can't believe this Chris guy at napa would be a jerk over cheap white box. I found exactly same box and am going to take the label off the ripped box and attach it to new box. And, if that, won't satisfy return, then I will for sure and make sure individuals like that guy manager at napa will get in touch with customer service relations department or whatever. I am not going to give them $450 just over silly box. Will see. I will shoot an update on how things are going with this miserable return experience. I see many people here expressed their similar concerns. From now on , my foot will never step inside napa stores, period. Good luck to anyone struggling with same issues.
Oct 11th, 2023 -
S Reyna
Slow service
Sep 1st, 2023 -
Preston Haley
Keegan is the go-to guy there. Really knows his stuff.
Jul 14th, 2023
About
NAPA Auto Parts
NAPA Know How. Serving you better during these challenging times. Get quality parts fast and safely with CURBSIDE PICKUP. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
Products
- Batteries
- Brakes
- Oil Fluids & Chemicals
- Starting & Charging
- Tools & Equipment
- Shocks & Struts
- Belts & Hoses
- Heating & Cooling
- Exhaust Systems
- Engine Parts
- ATV
- Exhaust Pipes
- Hydraulic Hoses
- Marine
Languages
- English
- Spanish
Specialities
- ATV
- Auto Parts
- Exhaust Pipes
- Exterior Accessories
- Farm & Agriculture
- Heavy Duty
- Hydraulic Hoses
- Interior Accessories
- Lawn & Garden
- Marine
- Recreational Vehicles
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- PAYPAL
- VISA
Questions & Answers
Q What is the phone number for NAPA Auto Parts?
A The phone number for NAPA Auto Parts is: 952-471-8832.
Q Where is NAPA Auto Parts located?
A NAPA Auto Parts is located at 4294 Shoreline Dr, Spring Park, Minnesota 55384
Q What is the internet address for NAPA Auto Parts?
A The website (URL) for NAPA Auto Parts is: https://www.napaonline.com/en/MN/Spring-Park/store/31697?cid=pl_DAC_gpc_GenuinePartsCompany_31697
Q How big is NAPA Auto Parts?
A NAPA Auto Parts employs approximately 20+ people.
Q What days are NAPA Auto Parts open?
A NAPA Auto Parts is open:
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Q How is NAPA Auto Parts rated?
A NAPA Auto Parts has a 4.3 Star Rating from 68 reviewers.
Hours
Related Categories
Ratings and Reviews
NAPA Auto Parts
Overall Rating
Overall Rating
( 68 Reviews )Matthew Willette on Google
They had what I needed and it was all at a fair price
steve grand on Google
Sergey Moskvin on Google
I would have given it negative 5 if it was possible. Here is the what happened. My wife got a new car and I inherited her old one. Old car needed overhaul really bad as it has nearby 270,000 miles. Anyway, it overheated, and thermostat stuck half way open. I decided to change drive serpentine belt, idling pulleys, and spring loaded automatic tensioner. I thought well maybe I will replace the water pum too since I am taking cooling system apart. However, upon taking belt and the pulleys off, I have discovered that water pump cannot be replaced unless engine is half way out and the water pump has 18 bolts!!! Moreover, belt tensioner cannot be replaced either since its bracket is under the AC compressor. I figured I won't be able to do it, and, besides car has a lot of miles, and it's not worth to put sanity sweat, blood, and money in it. Anywho, I wanted to return parts. Unfortunately, my grandson ripped the tensioner and pulleys boxes as I was checking the parts out. The guy said, I am not accepting parts without box. I said look, how come in the past I have returned parts without boxes and sometimes without reciept, and there were no problems? He said: "I don't care if it was the other guy who accepted returns. I am not!" I got really infuriated really fast. So I said: "Okay, how about you can deduct some like 10-20% for getting new box and restocking fee, or for whatever that caused inconveniences." We are talking about parts order worth $450. He could have gotten $50 for restocking fees, but no, he has gotten even more cocky. And, no wander he didn't want to accept parts back. I think he might collect sales commissions or some sort of financial incentives. I told him to get the manager, and he said he was a manager and his name I believe Chris. I told him everything I think about the unpleasant situation, and that I am going to get hold of some superiors. I asked him if they have some method to file a complaint, and he said he doesn't know anything. I have spent at that store and other napas I don't know how many hundreds of dollars prior to this horrific experience. I leave in Mound, and this particular store is shy of mile away, very convenient. There is also ORiley's store about mile down the road fro napa, and I go there too if napa doesn't have things I need. Guys and gails at O'Reilly's always accepted returns without receipts or box if it just a white paper box. I still can't believe this Chris guy at napa would be a jerk over cheap white box. I found exactly same box and am going to take the label off the ripped box and attach it to new box. And, if that, won't satisfy return, then I will for sure and make sure individuals like that guy manager at napa will get in touch with customer service relations department or whatever. I am not going to give them $450 just over silly box. Will see. I will shoot an update on how things are going with this miserable return experience. I see many people here expressed their similar concerns. From now on , my foot will never step inside napa stores, period. Good luck to anyone struggling with same issues.
S Reyna on Google
Slow service
Preston Haley on Google
Keegan is the go-to guy there. Really knows his stuff.
Overall Rating
Overall Rating
( 68 Reviews )Write a Review
Auto Parts Store Near Me in Spring Park, MN
NAPA Auto Parts
Spring Park, MN 55384
952-471-8832 ( 62 Reviews )