Safelite AutoGlass

Booked a windshield appt online using my VIN. Was quoted around $400 with a discount applied. Days after appt, the office in SGF called and said it was going to be over $900 after reviewing my vehicle in more detail. She said it was because it would need camera calibration. Booked with another local in Joplin for a little over $500 total. Safelite seems to have a bait and switch game going on but blame it on their website not being accurate for estimates. Never again
Jun 30th, 2023

I had them to replace the motor In the back driver side window. Which took 2 hours to do. I get home and my driver side front and back doors won't lock passenger side works fine . They said it not there fault. Well kinda funny the same side they worked on now won't lock. And while I was sitting there waiting on my car 3 other cars they was working on ended up having
May 20th, 2023

These guys were a pleasure to deal with and very reasonably priced. They will be our go to guys forever.
Apr 26th, 2023

Was sent to dealership to recal after new windshield was installed. Dealership found bracket was not installed correctly. Safelite reinstalled bracket and didnt come out multiple days with limited to no communication. Just was advised they cant do anything to fix it and if dealer cannot recalibrate, they arent sure what can be done. None of my advanced system, adaptive cruise, lane departure, etc work and have not for weeks.
Apr 12th, 2023

Would give this place zero stars if I could. My husband and I were so disappointed about the quality service we got from here. Especially since its satlite. A place you should be able to trust! Drove almost an hour for our appointment to find out window had a blemish We reschedule the appointment for the following week. Drove back again, for them to tell me I had to wait a few more hours until my window was ready. Hang out in town for a bit.. wait for a couple hours.. to get a call and them tell me that my window was on back order and they dont know when theyll have a window available. Weve never had such bad service. Plus the disrespect from the individuals back n forth between all of this was just horrible. Save yourself some time and please go some where else. Any where else.
Apr 3rd, 2023