Regus - Las Vegas, E Carson Street

Continuously change the rules on payment that favor them and wind up costing me money in late fees and additional retainers I never agreed to. I've been a great client and Regus just does what they feel like they can do anything to get away with getting more money in their pockets for nothing. Now, they allowed an unauthorized person into my office, and did not bother calling me in advance just to give me the heads up that something was awry, and they blame me entirely. This could have created a dangerous situation, but the staff was nonchalant and defensive about how the situation was handled.
Aug 19th, 2023

I would put a negative 5 if possible, I contacted them to cancel my account and not only did it not happen in time, they conveniently allowed the agreement to renew and they are forcing me to pay for another 12 months of space we do not even use. This lease was always used as a virtual office so they are not out any cost or expenses on us. They became very combative with me when we tried to call and work through this as I was told it was all cancelled and cleared only to find out they were continuing to charge me both rent and late fees. I hate the treatment they gave our corporation and we will NEVER use them again!!
Apr 13th, 2023

First time at this location and Athena was more than helpful.
Jan 13th, 2023

Apr 17th, 2022

Dec 4th, 2021