Mynd Property Management Las Vegas NV

Horrible!!! No communication, property is in terrible condition and you cant get anyone with common sense to answer a question directly. So many times someone is suppose to call back and never do. Today is move in day and i refuse to move in. I wish i never found this scam
Jun 21st, 2023

Couldn't be more disappointed
Jun 16th, 2023

I wish there was an option for zero stars. The recent reviews from a tenant's point of view is one-hundred percent correct. The application process was smooth with excellent communication throughout. As someone who moved cross country, now renting their home; i.e. a landlord myself, I can attest to the fact that this company is extremely unprofessional. We experienced an issue six-months ago, reported, a vendor "fixed it" not once but twice, and it continues to be an active issue. You never speak to the same person twice, responses are spread out weeks apart, if you receive a reply at all. The only time they respond is when they receive a complaint from the HOA addressing the concern you brought to their attention months ago- then it becomes a priority. Do yourself a favor make sure you properly document all issues, keep a record (because the company's service representative never seems to have a record of "any prior communications"), and if you have an attorney, copy them. Best of luck to current and future tenants.
Jun 3rd, 2023

Current tenant here. Moved into a Mynd home late March of this year coming from another corporate managed home (Progress Residential). What attracted us to rent a home from Mynd is a home with a pool! But we have regretted this decision and should have stayed with in our old rental that had no pool! For 2 months of timely rent, this company has delayed fixing pool pump issues since we have moved in! So for paying a high rent with a pool we have been unable to use it during the warm summer days and the last 2 holidays. They play games with sending different vendors to come in with incorrect work orders further delaying resolving pool issues. Despite both vendors sending correct work order requests (confirmed because i called the vendors directly). A different guy each visit would come and not address the pool pump issue and resend a new work order in, and more waiting for "approval", rinse and repeat. So for weeks, we have this huge stagnant water that's collecting algae, bacteria and turning GREEN despite reports to them that it's turning into a health hazard issue, my messages are ignored. We've missed out on mother's day and memorial day weekends in enjoying our pool because of this and it's going to be June tomorrow. So renters beware! If you're looking into renting a property with a pool from them, expect to have no summer fun in your own pool! Try Progress Residential if you want to rent because atleast they take care of you and keep you updated with everything. After this lease is done, we will most likely go back with Progress.
May 29th, 2023

I am saddened to have to take down my very positive review and replace it with this. My family and I have not been late on rent, nor have we had ANY issues with Mynd UNTIL NOW!!! They have had us with no a/c upstairs, where our bedrooms are, for OVER a month. I told them of the issue on April 13th and we are still miserable upstairsin a home I pay on time for. Time to tell lawyer to move forward Just bewarego straight through owner!!!
May 15th, 2023