Spacetown Auto Body Inc

Excellent service and excellent work. Family owned, great to work with, always go the extra mile to make sure you're happy and satisfied.
Mar 27th, 2024

Best place to get your car repaired.
Sep 5th, 2023

Happy
Jun 6th, 2023

Tracy, a driver of spacetown threatened me at the scene of my accident when I was only 18 years old. "What can I do to not hit this girl's head in?" Because he couldn't find my keys on my passenger seat. When I looked into pressing charges, Derry PD said it would be difficult to pursue since the officers were in their cars and didn't hear the threat, but they did acknowledge that I was hysterical on scene repeating that I was threatened. I was young and regret not taking more legal action, however, the only thing I can control now is that I will never EVER reccomend this place for that reason. Tracy, if you see this, I hope you've learned patience with young, scared kids. If you can't tell, I'll never forgive you for how scared you made me. Nor will I forgive Derry PD for not helping me feel safe.
Feb 16th, 2024

So Im giving two stars because the job was done well. And I have the upmost respect for small businesses as my girlfriend has a small business as well. With that being said, I had ordered and paid for most of the part as well as the job 16 days ago. I was told it would be a quick delivery and a quick process from the part came in. I let about a week and a half ago by and had not heard anything from the business. So when I called at the end of last week I was told that it would be there either Friday or Monday and I said OK thanks for letting me know. It seems like its taking a while. When I did not receive a call on Friday or Monday, I called on day 15 and spoke to the front desk, and they said they will call me back. When they called me back, they told me that they had not placed my order until a week after I had already paid. This was frustrating to me, because when I had called at the end of the week before they did not inform me that they had not ordered my part until a week after I had already paid, but just told me that it would be there on those different days and not because they have not ordered it. I wish somebody wouldve called and told me that and not just assumed that Id be OK with waiting this long and that I had to call and find out the reason why this process took this long. It wouldve been nice if they hadnt charged me full price for everything since there was lack of communication and I had already paid most of my money, two weeks ago, and they had not ordered my part until a week after paying. Like I said the job was done well but the customer service was poor.
Aug 31st, 2023