Well Doctor LLC

Service: Pump repairs & installation
Jun 27th, 2023

We called Well Doctor and Chris came out the same day. He was kind, helpful, and efficient. We definitely recommend them for all well issues!
Jun 24th, 2023

Very Professional Customer Service- They actually answered the phone when we called for service and followed up the day after our service.. ( note: we call every Well repair services in our Ashe County community- and NEVER received any responses - ) Excellent Technican/ knowledgeable- and friendly. Repaired- replaced and explained ! Note: they cleaned up their work trash and removed all old items . We were VERY happy with outcome. Toby& Barbara Detweiler Service: Pump repairs & installation
Jun 20th, 2023

I highly recommend The Well Doctor. I needed to speak with someone over the weekend, so to be honest, I reached out to them simply because they listed 24/7 availability, and Im so glad I did! The customer service is second to none! The representative answering the call was super helpful, very patient, and asked questions that helped me explain my concerns. As a result of our conversation, she scheduled a technician for Monday. The technician arrived early afternoon and he was super! He was detailed in his evaluation and explained everything he was checking and why. Very informative every step of the way. The end result was that everything was working fine and no charge for the visit to come out and check! I am so grateful! They do business the way it should be doneso if you need well service, please consider The Well Doctor. You wont be disappointed!!
Jun 22nd, 2023

We suddenly had no running water in our vacation home in Banner Elk, NC. Since we do not live close by, I decided to fly up to Banner Elk on a weekend to inspect the problem. I knew getting a well pump service company to come up on such short notice and on the one day I would be at the property would be extremely difficult. To my surprise, Alisha with the Well Doctor company said they would gladly send a technician out to our home within a few hours. The technician that came, Michael, was extremely polite and quickly found out the problem. He explained what the issue was and thought he could resolve the problem that same day. He drove 30 minutes away to acquire the repair supplies, came back and fixed our pump. I was so relieved that Michael was able to restore our running water! Just when I thought my trip was useless, The team of the Well Doctor came to the rescue! I am so grateful for their swift service and for Michaels professional workmanship. I would highly recommend this company for your well and pump issues! Service: Pump repairs & installation
May 31st, 2023