Luxe at The Highlands

Great place to be
Jan 29th, 2024

I had the best time living here. The management and maintenance team are spectacular in so many ways. It was a great place to call home, I felt safe and well cared for. And this says a lot for a girl living on her own! Whenever I had a concern, it was resolved immediately! The attention to detail here is incredible as well, not to mention the luxurious feel to every room at Luxe. I loved living in luxury here. I loved hosting, and having my friends over. Especially in the clubhouse. My apartment was spacious, and had everything I needed. The amenities here are fabulous, from the movie theater, to the gym, and not to mention the shared amenities at neighboring complexes. It felt like living in a hotel! I felt like I was on vacation for a year. If I was still living in Ohio, I wouldve stayed here longer!! Going to miss Luxe. Highly recommend.
Feb 22nd, 2024

Dec 24th, 2023

My experience so far has been great. Especially the entire front desk staff. I really appreciate how genuine and welcoming this staff is and the love that they show me and my son
Oct 12th, 2023

Update: I have increased my rating to 4 star from 2 star since they have handled well our move-out and everything. I believe that this apartment has covered most of the bases in terms of the rooms, the appliances, and the amenities. However, there are a few things which are needed to be optimized. The staffs are also good. However, the maintenance is very bad. You put a request, the maintenance guy will come at least 2 days later. They now 60$ amenity fee for each occupant for accessing the amenities. However, most often there is nothing (even water bottles are not there). Earlier, we used to get at least water bottles, and decent snacks. Further, they just increased the amenity fee after we signed the lease. The apartment complex is now very dirty. Most times, you see trash bags are lying here and there without being in the proper place. I complained repeatedly, however, we do not see any improvement. They charge 125$ per month for the covered parking/garrage. However, there is no CCTV. Someone scratched my car, and when I complained, they plainly said that they have nothing to do with it. Overall, I would suggest to rent somewhere else. Even though the rooms are nice and great, this place is very expensive and you will get annoyed with the lack of commitment from the management.
Oct 10th, 2023