McConnell Heart Health Center

Feb 23rd, 2024

Julie McDonald in member services knows all the ins and outs of the gym and can talk you through anything you need! She is kind and professional.
Feb 1st, 2024

This place is a joy to come to. They have taken wonderful care of my mother and she looks forward to her appointments. She has built great relationships with the staff, who is caring and compassionate. No request is too big for nurse Jen Moore when it comes to making my mom happy but also holding her accountable. Ms Mary Ann and Tracy are always welcoming and happy to see us. We had to contact upper management once in regards to some billing/insurance related issues and they took immediate action to help us. I highly recommend this facility to absolutely anyone!
Aug 29th, 2023

McConnell is a rehab center but you might not know that it is also a gym with a full complement of services: weight machines, cardio equipment, personal training, indoor and outdoor walking tracks, giant fitness studios , and a huge slate of fitness classes, including more aquacise than you can shake a stick at. And it's open to the public. But don't join expecting to take your kids to the pool because other than for swimming lessons during non-peak hours, kids are not allowed. That's right, aquacisers and swimmers: rejoice. You are no longer in a losing battle for a sliver of pool resources. And no kids means this place is QUIET. Does this mean sometimes it's a little TOO quiet? Yes. The membership is largely older. For instance, until now I had never been in a class where people have yelled at the instructor to turn the music DOWN (this was in aquacise, I've never run into this in the exercise studios.) But having an older population doesn't mean the classes are less challenging. There is a huge range and variety offered at all times of day, including plenty on weeknights. I've taken plenty of appropriately challenging classes here and I've never taken a bad one. I do like the ~40 minute class time because it's easy to either get in and out when you need to or stack a few together. On the negatives, there isn't much. The locker rooms are older, it would be nice if they could redo them someday. But they are clean and the lockers are tall single units rather than double-stacked units, which makes using them much easier. It's also a little pricey, but less pricey than Lifetime. I also wish the warm water pool didn't have that weird gate thing between the shallow and deep ends, it gets in the way. The only thing I really don't like: They make you do a mandatory "fitness assessment" when you join (the cost apparently ranges a bit depending on whether they are running a special, expect to pay a one-time fee of $99-$149 for that.) The dude who gave me mine was borderline rude and condescending and it was a waste of my time and money but whatever. It's short--mine was like 15 minutes, maybe--and not particularly valuable but it's not pass/fail so enjoy it if it's a good experience and grit your teeth and know it will be over soon if it's not.
Sep 10th, 2023

McConnell Heart Health Center's management plunges to dismal depths, showing a blatant disregard for patient well-being while donning the hollow faade of a "non-profit organization." Their priorities are entirely driven by profit rather than care, leaving a dark cloud over their credibility. The mistreatment of Exercise Physiologists is nothing less than a slap in the face. Despite shouldering more education and responsibility than their nurse counterparts, they're offered a pittance in comparison. This glaring inequity underscores the institution's skewed values and begs questions about fairness and integrity. This gaping pay disparity saps motivation and has completely eroded employee morale, making it difficult to believe in the institution's commitment to quality. The management team wonders why they can't fill the open Exercise Physiologist position, lingering for months, and scratching their heads over the sky-high turnover rate. Maybe, just maybe the paltry salary that barely covers basic expenses in Columbus might have something to do with it; not to mention the delightful dose of on-the-job nonsense that comes with it. Who needs adequate compensation and job satisfaction, right? Adding insult to injury, their 3% salary increase this year is a cruel joke. While presented as appreciation, it doesn't even keep up with national inflation rates. This laughable attempt at acknowledgment feels more like a pay cut, highlighting how out of touch management is with their workforce's reality. In conclusion, my time at McConnell Heart Health Center has shattered any illusion of dedication to excellence. Their treatment of Exercise Physiologists, unjust pay practices, and feeble attempts at recognition have left an indelible mark of disappointment, casting doubt on their commitment to genuine patient care.
Aug 21st, 2023