RiteRug Flooring

Customer service is absurd. This company should be shut down for the way they do business and the reviews prove their work is not worth your time or money. Go somewhere else.
Feb 15th, 2023

Everything was good the installers were great. Very business and got the job done quickly. Very clean and friendly. Made sure all was good before leaving
Jan 30th, 2023

What an adventure. Not only was I not told during my in-store visit that I was under the required sq. feet number, and had to pay an additional fee despite their mistake, they installed the wrong carpet. When I called, the gentleman on the phone seemed very unconcerned about it stating Im on my way out for the day and well need picture proof to compare. Thats fine. I sent it and was told yep thats for sure the wrong carpet. Well get that addressed sometime next week. NEXT WEEK??? I paid to have (correct) carpet installed in a friendly time frame, and Im receiving neither of those things. So I have to take another day off work to sit around (they dont provide an install time, just a day) and wait for them to fix their mistake. Turns out the color of carpet I ordered shared a name with another style but no one crossed checked when it left the warehouse. Im all about forgiving mistakes, as they happen to all of us, but not when a lot of money is involved and people dont have spare time to sit around and wait for others mistakes to be corrected.
Feb 5th, 2023

Loved it! Great carpet. Showed up on time to install. Installation is perfect. Couldnt be happier.
Dec 25th, 2022

Crew was professional, courteous, one time and fast, did a great job with removing and laying our new carpeting. Looks fantastic!!
Dec 14th, 2022