Kroger

Apr 3rd, 2024

It was really good for just going quickly I got in and out of there in no time
Mar 24th, 2024

Ordered a custom cake multiple days in advance and just got there. They didnt make the cake, they just screwed over a whole party of people! They tried to offer me a dinky premade much smaller cake, what a joke! Spoke with a manager and they told me this happened often and there was nothing they could do!
Mar 22nd, 2024

Mar 16th, 2024

Th8s was the worst Kroger experience I've ever had. I ordered a cake online several days in advance. When I showed up, I stood at the bakery counter for 5 minutes trying to get the attention of 2 staff working in the bakery. I had to almost shout hello to get them to pay attention. The lady who responded, yelled to another employee to help me. I told my name and the 2nd woman went to get my cake. It was obvious after a few minutes, my cake wasn't ready. It took 5 minutes of her looking at my order and making adjustments to the cake. When it was gi en, I could see it didn't have the right words, but just generic Happy Birthday. I took it, as by this point the 2 other ladies in the bakery area were SCREAMING at each other. The other employees were obviously very uncomfortable, as was I. I went to the service desk to pay, and hopefully let someone know about the issues. It was worse there. The lady at the service counter had to stop texting to check me out, which was obviously very upsetting. She was EXTREMELY rude and at that point I just wanted out of this store. When we cut the cake, it wasn't the right flavor - which didn't surprise me at this point - but I was very disappointed. This was a horrible experience and the manager should be ashamed. First and last time at this store. Glad my usual one is so much better.
Mar 20th, 2024