Quality Inn & Suites Columbus West - Hilliard
-
2340 Westbelt Dr
Columbus, Ohio 43228 - 614-771-8944
Chamber Rating
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S. T.
Rooms are affordable, clean, good breakfast.
Apr 7th, 2024 -
Jason Brown
Mar 24th, 2024 -
Sharad Kotak
Excellent stay
Mar 7th, 2024 -
Jason Miller
Rooms: Definitely not cleaned well. Trash and stains. Leaking tub.
Mar 7th, 2024 -
Desiree parks
Do not stay here. They are thieves. I used my choice points to stay here when I got to the front desk a older woman with three teeth told me I would have to pay a $100 deposit which I was confused by. I am a choice diamond member and have never been asked for a deposit on rooms with points. The hotel didn't look like it was on a safe area as it's across from a motel and they didn't provide the proper service that was unacceptable. This wasn't my first pick as choice booked this for me and I would never book here again. Safety: Across from a motel, near alot of industrial buildings and factories.
Mar 2nd, 2024
About
Quality Inn & Suites Columbus West - Hilliard
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more value for your money at the Quality Inn and Suites hotel in Columbus, OH, which lets you relax and focus on the people and experiences that you came for. We are near The OH State University, Greater Columbus Convention Center and Columbus Zoo and Aquarium. Amenities include free WiFi, free ample parking, free hot breakfast, fitness and business centers, meeting room and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Must have at least 1 adult 21/older in each room. Valid CC and photo ID required at check-in. Rollaway bed and cribs available.
Contact Info
- 614-771-8944
- [email protected]
Questions & Answers
Q What is the phone number for Quality Inn & Suites Columbus West - Hilliard?
A The phone number for Quality Inn & Suites Columbus West - Hilliard is: 614-771-8944.
Q Where is Quality Inn & Suites Columbus West - Hilliard located?
A Quality Inn & Suites Columbus West - Hilliard is located at 2340 Westbelt Dr, Columbus, Ohio 43228
Q What is the internet address for Quality Inn & Suites Columbus West - Hilliard?
A The website (URL) for Quality Inn & Suites Columbus West - Hilliard is: https://www.choicehotels.com/ohio/columbus/quality-inn-hotels/oh305?mc=llgoxxpx
Q How is Quality Inn & Suites Columbus West - Hilliard rated?
A Quality Inn & Suites Columbus West - Hilliard has a 3.9 Star Rating from 361 reviewers.
Related Categories
Ratings and Reviews
Quality Inn & Suites Columbus West - Hilliard
Overall Rating
Overall Rating
( 361 Reviews )S. T. on Google
Rooms are affordable, clean, good breakfast.
We're thrilled to hear that you found our rooms affordable, clean, and enjoyed our breakfast offerings! Providing excellent value and ensuring cleanliness are top priorities for us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay!
Sincerely,
Hotel Manager
Jason Brown on Google
Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.
Sincerely,
Hotel Manager
Sharad Kotak on Google
Excellent stay
Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again
Sincerely,
Hotel Manager
Jason Miller on Google
Rooms: Definitely not cleaned well. Trash and stains. Leaking tub.
It is disappointing that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. We are looking forward to seeing you again.
Sincerely,
Hotel Manager
Desiree parks on Google
Do not stay here. They are thieves. I used my choice points to stay here when I got to the front desk a older woman with three teeth told me I would have to pay a $100 deposit which I was confused by. I am a choice diamond member and have never been asked for a deposit on rooms with points. The hotel didn't look like it was on a safe area as it's across from a motel and they didn't provide the proper service that was unacceptable. This wasn't my first pick as choice booked this for me and I would never book here again.
Safety: Across from a motel, near alot of industrial buildings and factories.
We are deeply sorry to hear about your disappointing experience during your recent stay. Please accept our sincerest apologies for any confusion or inconvenience caused by the deposit request. We understand your frustration, and we assure you that we will investigate this as it is a security deposit and refundable.
Regarding the location, we take the safety and security of our guests very seriously, and we regularly review our protocols to ensure a comfortable stay for everyone. Your feedback will be shared with our team for further evaluation and improvement.
We regret that your stay did not meet your expectations, and we truly value your loyalty as a Choice Diamond member. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.
Sincerely,
Hotel Manager
Overall Rating
Overall Rating
( 361 Reviews )Write a Review
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