Chamber of Commerce

      Spectrum

      ( 280 Reviews )

      Spectrum
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (280 reviews)
      88
      41
      18
      19
      114
      Read Our 280 Reviews

      Chamber Rating

      Verified Member
      2.9 - (280 reviews)
      88
      41
      18
      19
      114
      › ‹
      • SHEN WANG


        Apr 10th, 2024

      • Chris Kelley

        Overbilled me for one month after I moved and returned equipment.
        Apr 4th, 2024

      • Jim


        Mar 30th, 2024

      • Jeff Chadrick

        Constantly trying to sneak in fees and add new charges. Oh. And they continued to bill me after I had canceled service.
        Mar 28th, 2024

      • Adriana Zorrilla

        I came here today to pick-up a router and modem. When I first came in there were already 5 people waiting to get assistance. 25 minutes later I was assisted by Ms. Alivia who explained the instructions on how to get everything up. I dont give this place a 5 star review because i think that the waiting time could be shorter, as well as some more training since some staff members seemed like they needed help more than usual. Other than that, great customer service.
        Mar 24th, 2024

      Read Our 280 Reviews

      About
      Spectrum

      Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 3638 W Dublin Granville Road. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Columbus Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

      Contact Info

      Services

      • Pay My Bill
      • Mobile Demo In-Store
      • Spectrum Mobile, Video, Internet and Phone
      • Self Install Kits
      • Demo Center
      • Equipment Exchange
      • Online Reservations

      Payment Methods

      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Spectrum?

      A The phone number for Spectrum is: (866) 874-2389.

      Q Where is Spectrum located?

      A Spectrum is located at 3638 W Dublin Granville Road, Columbus, Ohio 43235

      Q What is the internet address for Spectrum?

      A The website (URL) for Spectrum is: https://www.spectrum.com/locations/oh/columbus/3638-w-dublin-granville-road?cmp=yxt&y_source=1_MTMzMjM0NzctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q How big is Spectrum?

      A Spectrum employs approximately 20+ people.

      Q What days are Spectrum open?

      A Spectrum is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is Spectrum rated?

      A Spectrum has a 2.9 Star Rating from 280 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      Spectrum

      Overall Rating

      Overall Rating
      ( 280 Reviews )
      88
      41
      18
      19
      114
      Write a Review

      SHEN WANG on Google

      image

      Chris Kelley on Google

      image Overbilled me for one month after I moved and returned equipment.

      Jim on Google

      image

      Jeff Chadrick on Google

      image Constantly trying to sneak in fees and add new charges. Oh. And they continued to bill me after I had canceled service.

      Adriana Zorrilla on Google

      image I came here today to pick-up a router and modem. When I first came in there were already 5 people waiting to get assistance. 25 minutes later I was assisted by Ms. Alivia who explained the instructions on how to get everything up. I dont give this place a 5 star review because i think that the waiting time could be shorter, as well as some more training since some staff members seemed like they needed help more than usual. Other than that, great customer service.

      Business Response on Google Mar 26th, 2024
      Thanks for taking the time to share your experience! If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) visit our customer Community (https://community.spectrum.net).
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 280 Reviews )
      88
      41
      18
      19
      114

      Write a Review

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