Coinmach

Consistently let down by this company. We have a washer that has been out of order at my job since OCTOBER. Have called multiple times and can never get in touch with anyone who can help. Avoid if at all possible!!
Jun 8th, 2023

Aug 4th, 2022

Washing machines, dryers, and mobile apps are garbage
Feb 9th, 2021

I am revising my review. I had previously given this company a 1 star, and have bumped it up to 4 stars. It took some work, and after I got through to customer service, changes were quickly made. The tech servicing my apartment complex was fired and a new tech was on site the next day. This was a few months ago, and I waited to see if things would stay in good repair, of if they would once again fall into ruin. I am pleased to say that things are still functioning fine. If this continues for a few more months, I will consider bumping it up to a 5 star. If you have issues with this company, document when and what your service requests are. Call the number and wait on hold, be patient. Once you get a hold of someone, politely state your concerns and things should be sorted relatively quickly.
Oct 31st, 2020

Absolutely awful company. They said they would come collect our quarters because our machines werent working but never showed. This went on for months and months. We still dont have washing machines. Supposedly they hold a monopoly on the industry in Columbus which is why the service is so bad. I will be reporting this company to the BBB. Do not use this company if you can avoid it, I promise they will let you down repeatedly.
Mar 20th, 2019