Chipotle Mexican Grill

The worst managers possible of any franchise I've seen. Every single 1 star review you see below is a result of bad managers. Just find an actual restaurant and go there.
Jun 29th, 2023

This location is falling apart... Almost as bad as the bexley Bexley location... I go try to get Chipotle person, and they're doing online orders only because "short staff". So I'm like sure I'll just order with the app and wait in my truck. I ordered a steak burrito with chips and queso.... Not only did they "not" have queso, but they somehow managed to completely miss putting STEAK on my burrito... And people want to raise minimum wage Guess if I want decent Chipotle gotta drive 30mins
Jun 29th, 2023

Updating again: this location has been "online order only" for a few days. Pretty frustrating. Not sure if they just don't pay enough to keep employees or what, but I wouldn't rely on being able to grab something quick for lunch. The rice tastes like they made it with dish water. Update: Haven't been ordering delivery since it sucked before, but I've been going into the location twice a week for a few weeks. The quality has gotten much better. Updating review to 4 stars. I stopped ordering delivery from this location for a couple of months after a handful of bad experiences of gross tasting food and watching delivery drivers wait for a long time in the store while they prepared my food. I tried it out again today with the hope that this location's management was replaced and things have improved. Unfortunately, nothing has changed. I still love Chipotle, just not this one.
Jun 29th, 2023

The store had an close early sign on the door . Then we walk in and the cashier was a Spanish young lady who attitude was really bad. She told us they was only doing online orders so we placed our orders and they had a pick up time for 9:15pm. We went back in the store at 9:15 on the dot no orders is ready and the Spanish young lady comes to the front throws the online tickets on the register and says if these receipts have your name on them you will not be getting an order tonight we closed. My friend say to the young lady all I ordered was chips and guacamole, she comes back throws the chips on the counter and say this the best I can do everything is put up...will never visit this location ever again...If I could give zero stars I wouldve.
Jun 28th, 2023

This place has been online orders ONLY for over a week now. They have a piece of paper on their window stating so. There's always homeless people pandering outside the door. And for the Chipotle's in the area this one's food is sub par.
Jun 27th, 2023