F & W Properties

The grounds crew at F&W are so helpful! They went out of their way to help me today!!
Sep 10th, 2021

Aug 31st, 2021

Clean and no bedbugs
Aug 29th, 2021

I’ve lived in two different F&W properties over the course of 3 years now. The leasing experience was great both times. Giving them your money, A okay. My issue began when our roof began to leak. We put in an order for it to be fixed. Contractors supposedly came out and fixed it. The roof began to leak again. My bf reached out to maintenance (Wed) and received no response. I then called the office and spent 20 minutes going back and forth with a lady who was rude, extremely short and basically put everything off on the contractors. She advised she would speak to maintenance and we would talk the next day. Of course she never called back. I called again on Friday to be told contractors would be out Monday. Why did no one follow up with that detail? Why did I have to call back? I then asked who would be following up with a plan after that. Her response “the contractors can’t call you, they don’t have your information “. I then had to suggest maintenance follow up. Again, why? Wouldn’t that be the logical answer. Zero accountability, zero problem solving skills. We shall see if someone actually reaches out on Monday or if I will have to call again. Sick and disgusted.
Sep 17th, 2021

F&W properties has been a great experience for me I must admit I was a little skeptical at first however after speaking with Brooke Dover helped a great deal every step of the way she was transparent and answered every question and concern and she wasn’t offended when I didn’t understand somethings she remained calm and gave me clarity until we’re both on the same page and when I decided to move forward and apply she continued to help me as I went through the approval process, and when I was finally approved the day of my walk through went smoothly she makes me feel like we’ve been long time friends although I only recently met her .... good job F&W I hope all your workers are as efficient btw I love new new place I even received a welcome gift into the F&W community ( that’s a first for me😊 ) So if you want to live in a community that cares for you F&W is the place... trust me
Aug 19th, 2021