Collective House Realty

HUGE RED FLAGS Had a family member who used to work for them. They no longer do for a REASON. I would pursue other options when considering both realtor and property management.
Jun 27th, 2023

Bad
May 27th, 2023

Gayla is the perfect 'seller's market' realtor. I do not recommend Gayla McKay if you are a buyer or a first-home buyer. She worked against me more than for me and did not deserve her commission. Home buying should be exciting, but Gayla McKay made it highly stressful. Here are just a few reasons why: -Gayla McKay was very good at answering texts and questions, but I would have to think of the questions to ask first. As a first-home buyer, that was very stressful, and she provided me with no insight or explanation of the home-buying process before the next step. -Forgot important papers at closing. Gayla McKay failed to submit my seller/buyer agree-to remedy documents (which were signed four weeks prior), which required an all-new closing appointment and significantly increased my closing fees. I had her take the raised portion of the fee out of her commission, but she argued with my loan officer, title agent, and listing agent before she agreed. -Will not review the inspection reports with you. Gayla McKay did not catch major electrical issues with the first house I paid to inspect. -Zero client service. A friend found the house I ended up buying. Gayla McKay didn't search or offer to set up appointments. She would say, "look on the MLS account map and tell me what you want to see." -Unethical advisement: Gayla McKay told me radon can't be mitigated in old homes and tried to talk me out of getting it tested instead of asking the sellers for an extension. (I only knew you could ask for an extension once a friend told me). -Gayla McKay will set your contracts up without a home warranty without asking if you want one or explaining it's part of the process! -Gayla only deposited earnest money the night before the first attempt to close, which inconvenienced the title agents and loan officers to redo the paperwork and would have delayed my refund. -Gayla McKay would schedule closings on her time in her neighborhood before confirming with me. I wouldn't even leave one star if I could.
Feb 8th, 2023

Nick helped us find the perfect condo. He showed us 10+ houses and was very informative throughout the whole process. 5/5!
Feb 4th, 2023

Gayla did a great job getting me set up and closed on a new condo, thanks again for all the help, highly recommend
Jan 10th, 2023