U-Haul Moving & Storage at Parsons Ave

Made a reservation for same day van rental online. Showed up to pick up van and gave them my card for payment. The employee looked at the card (Visa) and said they couldnt take anything that didnt have a Mastercard logo on it. Confused, I asked him to clarify and he replied they cant take anything without Mastercard logo. Mind you I have rented from this U-Haul location quite a few times with the same card. Needless to say Im not sure if he was trying to get cash from or if this is some new horrible policy. The website let me reserve with the card so why is it not good to pay with. I told the guy to cancel the reservation and left highly confused and befuddled. Never had this problem before but will never be back.
Jan 12th, 2024

Well run place of business. Polite, helpful, clean. When I told the gentleman I would be back to pick up a truck, needed to find a restroom for a childhe told me they had one. It was clean too! I really appreciated all the help! Reasonable rates
Nov 29th, 2023

I dont like the manager he was rude with his customer .
Sep 20th, 2023

Quick and easy rental thru the app and customer service was
Jun 29th, 2023

At 1st I was a little annoyed that I had to go to this location b/c it was one literally less than 5 minutes down the street from where I lived @ the time, but it was by far the most pleasant experience from start to finish. When I first arrived no one was in off, but then the gentleman came & helped me through the booking helped me connect my equipment & showed me how to un-connect it. I had to come back the next day the get the rest of equipment that I needed to move & from start to finish Chuck was by far so helpful offered suggestions that made it easier for me, helped me connect & secure all my items & just was very pleasant to work with in this booking. I really appreciated his help as well as the other gentleman. Kudos to you both
Jun 26th, 2023